1, Report:
#1497640
Posted Date:
Jul 16 2020
SAMSUNG REPAIR CENTER,RSI Pricing change Plano Texas
I called Samsung about a damaged device. I was on the phone with a female rep for an hour and completely explained my problem with the phone. The rep told me that the phone is under warranty and there would be no charge to fix it... it would take about a week. She sent me an email t...
Entity
SAMSUNG REPAIR CENTER,RSI
Categories: electronics
2, Report:
#1399608
Posted Date:
Sep 12 2017
Samsung repair center rsi Plano Texas
We had an Samsung S7 that had trouble charging with charging port. It was charging fine with the Samsung round wireless charge. We sent phone because it warped and got hot while charging with cord. This phone was taken to the Samsung center in Best Buy peoria , il. They said i can...
Entity
Samsung repair center rsi
Categories: Cellular Phone Companies
3, Report:
#1392627
Posted Date:
Aug 14 2017
Samsung SAMSUNG REPAIR CENTER,RSI Faulty Cell Phone glass Nationwide
I had my phone for 3 days and dropped it. It hit on the corner and shattered the back. I have never ever broken or cracked a phone before. Ive had the Note 3 for 3 years and I have never had any problems. I was waiting for the Note 7...that was a fail. I said I would wait ...
Entity
Samsung
Categories: Cellular Phone Companies
4, Report:
#1368705
Posted Date:
Apr 20 2017
SAMSUNG REPAIR CENTER,RSI Broke phone and refused to fix it, and kicked me out of warranty. Plano Texas
I sent my Galaxy S7 in to be repaired after the screen went completely black and was unable to see anything. I purchased it on 10/22/16 and it was still under warranty. I could hear it ring and the alarm and everything worked on it. The screen was black that was it. I sent it in on ...
Entity
SAMSUNG REPAIR CENTER,RSI
Categories: Cellular Phone Companies
5, Report:
#1142431
Posted Date:
Jul 09 2014
Samsung Repair Center RSI Repair Services Inc ,Authorized Samsung Service Center, REPAIR CENTER CLAIMING PHONE HAS LIQUID DAMAGE AND IS BEYOND REPAIR PLANO TEXAS Nationwide
samsung authorized repair center also known as RSI which is attached to the executive relations department which ECR will deny has horrible service..nothing but mexicans working there that dont speak anything english. and they dont know how to repair phones. phones always have to be...
Entity
Samsung Repair Center
Categories: Communications & Networking
6, Report:
#1150728
Posted Date:
Jun 04 2014
Samsung Repair Center Plano TX SAMSUNG REPAIR CENTER, RSI Defective phone keeps getting sent back as repaired needs a new motherboard they ignore my descriptions of the problems Plano Texas
I received this phone, a 16 GB Note 2 as a replacement phone under T-Mobile's warranty service. When this phone proved to be defective, T-Mobile support told me to deal with Samsung directly, since it was a new phone. I figured this was just buck passing, but I went with it. How cou...
Entity
Samsung Repair Center Plano TX
Categories: Cellular Phone Companies
7, Report:
#1092403
Posted Date:
Oct 16 2013
SAMSUNG REPAIR CENTER,RSI Glitch in software update turns into Liquid damaged on PBA components Plano Texas
Repair Status
Ticket Number
current status
service requested date
customer's unit received date
expected repair date
completed date
ship date
tracking no. (to samsung)
1Z6VF6378792854541
carrier name
tracking no. (from samsung)
message from samsung
*10/16/2013/...
Entity
SAMSUNG REPAIR CENTER,RSI
Categories: Cellular Phone Companies
8, Report:
#1065170
Posted Date:
Jul 08 2013
SAMSUNG REPAIR CENTER,RSI LCD screen cracked in direct sunlight. I sent my phone to samsung and they claim it has Liquid damaged on PBA components Plano Texas
Samsung Galaxy S2 LCD screen cracked after being in direct sunlight. I work outside so my phone is with me. Called Samsung to report the defect to the manufacture. The reply i got was it was an extreme weather condition. I complained more and they sent me a repair ticket and ship...
Entity
SAMSUNG REPAIR CENTER,RSI
Categories: Cellular Phone Companies