1, Report:
#1518505
Posted Date:
Dec 01 2022
TRACFONE WIRELESS INC DID NOT MAKE GOOD ON SALES PROMOTION MIAMI FL
On April 6th I went to Tracfone's website to look for a new phone. They were running a promotion that if you purchase an Iphone Se with a $25.00 unlimited plan you get 6 months free service. I contacted them and spoke with an agent named Antoinette, I asked her several times regardi...
Entity
TRACFONE WIRELESS
Categories: Cell Phone Provider, Cell Phones
3, Report:
#1502013
Posted Date:
Nov 18 2020
Tracfone Tracfone ripoff - start you out with low monthly plan they won't renew Miami FL
Tracfone Wireless, with phones and plans sold at Walmart, is a ripoff company, in my opinion. In Sept., 2020, I bought a phone with a monthly subscription plan from Tracfone of $25.00 for unlimited talk and text. However, each month I have trouble renewing this. I was told just dial...
Entity
Tracfone
Categories: Cellular Phone Companies
4, Report:
#1489125
Posted Date:
Dec 16 2019
TracFone Wireless, Inc. América Móvil, I have traveled to a weak cell phone coverage area, they shut off my service, and then clawed back the Data allotment. Will not return the data allotment. Miami FL
My cell phone service is 'auto-pay' and comes with triple minutes, and 1 GB Data per month per payment cycle. Currently paid up.
I'm here visiting at a place along the Colorado river with spotty cell phone coverage. I still regularly get cell phone text messages and have called out ...
Entity
TracFone Wireless, Inc.
Categories: Cell phone, cellphone service
5, Report:
#1484086
Posted Date:
Aug 28 2019
TracPhone Wireless Inc. Shut off my active phone I paid for service -Will not RSVP to mails Medley Florida
1) Have a Tracphone with triple minutes for the last 3-5 years and seldom use phone. As of this writing, I have over 1,000 minutes left on phone.
2) Received a notice that at the end of 2019, my Motorola phone will no longer be able to access their networks since they are moving t...
Entity
TracPhone Wireless Inc.
Categories: cellphone and cuputer monitoring
6, Report:
#1483777
Posted Date:
Aug 21 2019
PagePlus Cellular TracFone Wireless, Inc. Double-charged my card, shut off my phone when I disputed the extra charge Miami FL
Double-charged my card, shut off my phone when I disputed the extra charge, they still owe me 30 days of service. They expect me to pay double to reinstate the phone.
You can't get past the initial customer service rep to talk to someone in accounting to have them look to see for th...
Entity
PagePlus Cellular
Categories: Cellular Phone Companies
8, Report:
#1439662
Posted Date:
Apr 21 2018
TracFone Wireless, Inc. Tracfone STILL won't give me the minutes I paid for, 5 phone calls, 2 FAXs & 2 emails later. Miami, Florida
My husband & I use pre-pay tracfones because cell phones do not work where we live (in remote MN, no towers) but when we travel, we must have cell phones.
The deal is, you buy their phone-cards, as you go, and then you get the minutes.
He bought 450 minutes for 79.99, but he scr...
Entity
TracFone Wireless, Inc.
Categories: Cellular, retail fraud, RIP-OFF, Cellular Phone Companies
9, Report:
#1435940
Posted Date:
Mar 26 2018
TRACFONE TracFone Wireless, Inc. America Movil No refund process offered Miami Florida
Purchased a TracFone sim card at Walmart. Then went online to purchase a phone plan which seems to be a requirement to use the sim card. No coverage or bars on the phone so I returned online to ask for a refund of the plan purchased just 15 minutes prior to finding out we didn't see...
Entity
TRACFONE
Categories: failure to process refund, Customer Service & Support
10, Report:
#1418476
Posted Date:
Dec 21 2017
Straight Talk Wireless TracFone Wireless Inc. Am`erica M`ovil S.A.B. de C.V. Don't Deliver What They Charge For Miami Florida
I've been using Straight Talk for many years. They claim that you get unlimited talk, text, and data for $45 per month, $44 with auto pay. Now you supposedly get 10 gigabytes of data, instead of 3 or 4. I have been using auto-pay all along, but I get charged $47.96-$48.05 every mont...
Entity
Straight Talk Wireless
Categories: Cellular Phone Companies
11, Report:
#1313664
Posted Date:
Jun 27 2016
SafeLink Wireless TracFone Wireless, Inc. No Customer Service, Malfunctioning Phones, Service Interruptions Miami Florida
I initially had service with Assurance Wireless, but switched to SafeLink after hearing that they provided Data Services in their California Lifeline Services (which Assurance Wireless did not). I filed my Application for Service in late February 2016, but when I didn't hear anyth...
Entity
SafeLink Wireless
Categories: Cellular Phone Companies
12, Report:
#1295194
Posted Date:
Mar 22 2016
TracFone Wireless, Inc.- BIGGEST SCAM BIGGEST SCAM thousands of BBB Complaints Miami Florida
Phone was purchased and stolen five days after. I prepaid three months and called Tracfone immediately.
I had phone turned off, and number cancelled. I was advised I would receive a replacement phone within five days. In five days received empty box and called. They said that was t...
Entity
TracFone Wireless, Inc.
Categories: Telephones
13, Report:
#1215048
Posted Date:
Mar 11 2015
tracfone wireless, inc straightalk deceptive business practices, false advertising miami florida 33178
This company tracfone wireless, inc dba straightalk sold me an unlimited international prepaid calling card that DOES NOT call international!!!
I asked for a refund because i was unable to use their prepaid calling card and they refused to refund my purchase price of $60.00 because ...
Entity
tracfone wireless, inc
Categories: Liars
14, Report:
#1210659
Posted Date:
Feb 21 2015
Tracfone Wireless, Inc Purchased new phone uncertifiable, replacement phone not what I ordered, refusal to refund VISA Miami Florida
1 FEB 15 I was browsing the Tracfone website to view what sort of android phone products they offered. I have been a twenty some year user of Tracfones and was currently using a Samsung slide phone. I saw and Alcatel One Touch that fit what I was looking for so I purchased it at...
Entity
Tracfone Wireless, Inc
Categories: Cellular Phone Companies
15, Report:
#1170721
Posted Date:
Aug 19 2014
Tracfone Wireless Inc/Simple Mobile Simple Mobile FRAUDULENT ADVERSITESMENT, CONSUMER FRAUD BY SIMPLE MOBILE! Miami Florida
FRAUDULENT ADVERSITESMENT, CONSUMER FRAUD BY SIMPLE MOBILE!SM finally admitted to me today that they were responsible for repeatedly declining our ability to use ReupOneTime, a service they provide and which we used since 2010. We have always Reup each month using the ReupOneTime op...
Entity
Tracfone Wireless Inc/Simple Mobile
Categories: Cellular Phone Companies
16, Report:
#1162770
Posted Date:
Jul 17 2014
Tracfone Tracfone Wireless, Inc. which is a subsidiary of America Movil Product paid for not given. cust serv doesnt save purchase info, rude and refuses to help. I have confirmation of what I ordered, which shows the product that i did not receive. They refuse to honor it Miami Florida
I am a customer of Tracfone. I purchased airtime, which inccluded 60 minuted (doubled to 120 because I purchased lifetime double minutes when I joined Tracfone), 100 bonus minutes, and 90 days of service. When I buy airtime minutes, I get a text from them showing the exact descripti...
Entity
Tracfone
Categories: Cellular Phone Companies
17, Report:
#1132120
Posted Date:
Mar 20 2014
tracfone wireless inc. Two values of customer service Miami Florida
I purchased a new phone, LG L38C, to use for personal use. After trying to get the phone to operate as it should, I contacted customer support. The girl was of no help at all. All she said was the phone was OK.
I called three more times as the phone just would would not accept any m...
Entity
tracfone wireless inc.
Categories: Telephones
18, Report:
#1130553
Posted Date:
Mar 13 2014
TRACFONE WIRELESS,INC CORPORATE OFFICE,TRACFONE WIRELESS,INC.9700 NW,112TH AVE,MIAMI,Florida 33178 UNITED STATES. Supervisor : Sofia and we spoke : Feb 19,2014. Employee : Iris ,we spoke : Feb 23 ,2014. Iris stated the company records show the company provided all minutes and service days. THIEVES,LIARS. Miami FLORIDA
Since ,Feb.19 ,2014 this company has not helped me. I honeslty believe this could be ,called : ( Abandonment ). I spoke to supervisor : Sofia , instead of her helping me she decided to take all the minutes I had paid for. It was 272 minutes. I paid for when I purchased a phone card....
Entity
TRACFONE WIRELESS,INC CORPORATE OFFICE,TRACFONE WIRELESS,INC.9700 NW,112TH AVE,MIAMI,FL 33178 UNITED STATES.
Categories: Cellular Phone Companies
19, Report:
#1125765
Posted Date:
Feb 22 2014
CORPORATE ,TRACFONE WIRELESS,INC These are again the employees I spoke with,that did not helpme. Annie, Suzzy, Edwin, Cynthia, Josephine, Milean, Bedford, Supervisor:Sofia.She put me on hold like all the rest and took my minutes from my other Tracfone.When I called the company,I had : 272 minu CELL PHONE COMPANY THAT SELLS CUSTOMERS A CELL PHONE :THEN DISOWN,GIVE SOME CUSTOMERS THE BONE,PETTY THEFT,LIE ,DON'T SPEAK CLEAR,GET A BETTER COMPANY THAT IS NEAR AND DEAR,TRACFONE CUSTOMERS,BE IN FEAR Miami Florida
Most recently this company took all my minutes.I could not under stand most of the employees very strong accents.Posted pictures of cell Tracfone (714)xxx-xxxx ,on Face Book.Under the name of:Teddy Frankline.Then employees repeaded over and over ,thier cell phones do not have ...
Entity
CORPORATE ,TRACFONE WIRELESS,INC
Categories: Cellular Phone Companies
20, Report:
#1124948
Posted Date:
Feb 20 2014
Corporate Office:Tracfone Wireless,INC Corporate Office,Tracfone Wireless,INC 9700 Nw,112th Avenue,Miami,FL 33178.United States.Phone:305-640-2000.FAX:305-640-2070 DECEIVING ,MISREPRESENTING,FRAUDS,ITCHES WITH A ( B)THIEVES,WWW.NO.LIE.M.R.I.COM MIAMI Florida
On Wednesday the 19th of February 2014 ,I called Tracfone.The number was on the back of the phone card I recently purchased at;7-Eleven.The store I purchased the phone card from was in:Oceanside California zip code:92057.The address is:4625 Frazee Rd Oceanside CA 92057.The price of ...
Entity
Corporate Office:Tracfone Wireless,INC
Categories: Telephone Companies
21, Report:
#1124781
Posted Date:
Feb 19 2014
Tracfone Wireless, Inc. subsidiary of American Movil S.A.B de C.V Tracfone Customer Service Costs You a Bundle Miami Florida
I do not understand Tracfone customer sevice. They told me I would receive a credt for my call, but I can't get the credit. I have made numerous attemps, but only get computer geneated responses. I had to purchase additional minutes due to the wait time and response which t...
Entity
Tracfone Wireless, Inc.
Categories: Cellular Phone Companies
22, Report:
#1107751
Posted Date:
Dec 17 2013
TracFone Wireless, Inc. NET10 Refused to replace defective sim Aurora Colorado
First, I verified online that my phone works with their service that is easy to do online. The same day on December 11, 2013 I purchased a $50 Net10 Unilimited Sim at Best Buy (sku#1683027).After driving back and installing it on the phone I realized the sim card did not fit a...
Entity
TracFone Wireless, Inc.
Categories: Cellular Phone Companies
23, Report:
#1105446
Posted Date:
Dec 09 2013
Tracfone Wireless, Inc. Tracfone Wireless one messed up company! Miami Florida
I purchased a Tracfone Wireless phone in June of 2013. I also purchased a $50 dollar talk/phone card. The phone ended up being faulty so I returned it with no problem to K-Mart where I purchased it. However, I was advised by K-Mart to simply return the talk/phone card to Tracfone Wi...
Entity
Tracfone Wireless, Inc.
Categories: Cellular Phone Companies
24, Report:
#1043050
Posted Date:
Apr 13 2013
TracFone Wireless NO REFUND NO CUSTOMER SERVICE, Internet
Dear Tim,
Thank you for contacting TracFone Wireless, Inc. Your business is extremely important to us. Your email has been forwarded to our E-mail response team for resolution. Please expect someone to contact you shortly. Here is the information you have provided us:
Type of Issu...
Entity
TracFone Wireless
Categories: Cellular Phone Companies
25, Report:
#1008221
Posted Date:
Feb 03 2013
TracFone Wireless, Inc. Sales Fraud - Never Delivered Airtime Minutes Purchased Miami, Florida
On 1-16-2013, I purchased 240 airtime minutes from TracFone Wireless for my TracFone cell phone. The total purchase amount, including fees and taxes, was $34.30. Instead of receiving my minutes immediately after my debit card was approved, I received a message telling me that I woul...
Entity
TracFone Wireless, Inc.
Categories: Cellular Phone Companies