- Report: #1532393
Complaint Review: OM-WIRELESS -
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OM-WIRELESS
United States
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OM-WIRELESS OM ELECTRONICS BEWARE of OM-WIRELESS Store Sells Cell Phone on EBAY and PAYPAL
BEWARE of OM-WIRELESS the store sells cell phones on Ebay. Most their phones: Iphones and Samsung, listed as brand new phones but in reality they are second hand used phones, some even are defective phones. Ebay customers from Ebay community forum call OM-WIRELESS owners the career con men. I order a brand new Samsung note 20 Ultra phone from this store but the phone I receive is not a brand new phone, it's a garbage phone, the phone 108MP camera is defective. A phone technician let me know the camera on my phone is not original, it was swapped or switched. When I try to return this phone, seller says 30 day return window is already passed, they don't accept the return. I had a long argument with them on the 12 month warranty that they promised me when I order this phone. At the end they say they will charge me 20% for restocking fee. That's what they did to you when you want to return a phone to them. Their 12 month warranty is a lie. I try to get help from Ebay but no way eBay can let me get to them. OM-WIRELESS also goes by the other names OM ELECTRONICS and O&M-ELECTRONICS Before you order any brand new phones on OM-WIRELESS, check and read all the complaints posted on BBB, Trustpilot and other social media regarding the brand new phones sold on these stores OM ELECTRONICS or O&M-ELECTRONICS. Buyers accused these stores run a deceptive business. The phones they sold are not brand new, they are pre-owned , refurbished, defectives and according the some buyers the phones are fake. Also another reason OM-WIRELESS last so long on Ebay because the collaboration of Ebay and Paypal.
