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We are here for you! Directing your communications to the proper Department will help ensure your matter is responded to appropriately. If you are unsure where your communication should be directed, the Customer Service and Support Department will be happy to assist you and make sure that your communication is forwarded to the appropriate place for further review and handling.

• We really want to hear from you, however, if you are upset, we ask that you take a breather to calm down a little, and when you do write to us…please be kind to our staff. After all, we probably didn’t cause the problem that you are upset about, but we are certainly happy to try and assist you with information.
• Please do not copy multiple departments on e-mails as this may drastically delay responses from the appropriate department.
• Our staff can only answer general questions and provide you with basic information. Any information provided should not be construed as legal advice or as giving advice as to what Program or option may be best for your particular situation. All information received and options should be considered with the advice of your personal or business advisors, including legal counsel.

Please note that Ripoff Report typically does not respond to “snail mail” via “snail mail”. If you intend on writing Ripoff Report via “snail mail” you should include a working e-mail address in your communication so that you may receive a response. Failure to provide an e-mail address in your “snail mail” may result in your communication being disregarded.