The automated system for the bank advises members to use a fax number of 1 866-841-9317. However, the company claims that they are unaware of this number and they do not receive faxes sent to it. When you inquire as to why they are giving out a non working fax number, no one has any answers. So members are left in the dark as to where their personal and private information is being faxed to. Unacceptable!