1, Report:
#1470385
Posted Date:
Dec 28 2018
Guthy renker IT Cosmetics charging me for 4 shipments, Thought I ordered 3,and when I cancelled the 3rd and4th shipment they said I still Had to pay for them even if NOT received Foothill Ranch california
The contents of the shipments of IT COSMETICS shipments are not worth the charges and I do not use most of them. Their invoice said to call them to cancel and when I did they said they wouldstop sending the shipments but I would still have to pay for them. I ordered the shipme...
Entity
Categories: Cosmetics
2, Report:
#1376047
Posted Date:
May 30 2017
IT Cosmetics - Will NOT REFUND MONEY ON RETURNS Company will not refund my money and had repeatedly told me that they have, but does not reflect in my bank account! Jersey City, NJ 07306 Internet
On April 28, 2017, I purchased an item in duplicate by accident from IT Cosmetics, and when I called the companies 1-800 phone number less then 1 minute after the order was placed, was told by customer service that there was no way for them to update my order. The rep told me to ret...
Entity
Categories: BBB Better Business Bureau
3, Report:
#1366132
Posted Date:
Apr 11 2017
Guthy-Renker IT Cosmetics Beware of Guthy-Renker Internet
I purchased IT Cosmetics from Guthy-Renker and used them for several months. After realizing that these cosmetics were not much better than what I could buy in the store, I called Guthy-Renker (IT Cosmetics) in August of 2016 to cancel my shipments. I still continued to get ship...
Entity
Categories: Skin Care
4, Report:
#1349599
Posted Date:
Jan 13 2017
IT Cosmetics and Guthy Renker Auto-pay requirement not clearly communicated Jersey City New Jersey
My mother is an elderly woman who is heavily medicated on pain medications and suffering from Alzheimer's. Because she can't sleep at night, she turns on the TV and gets sucked into all sorts of beauty advertising for makeup and wrinkle creams, and falls for FREE TRIALS because sh...
Entity
Categories: Advertising / Deceptive
5, Report:
#1346470
Posted Date:
Dec 29 2016
IT Cosmetics Refused to refund Nationwide
My grandmother who recently suffered a stroke decided to purchase two packages of makeup from this company. She lost the part of her brain that controls reason and impulse (amongst other things) so doesn't understand her finances anymore. I called this company to request a refund an...
Entity
Categories: TV Advertisements