1, Report:
#1157012
Posted Date:
Jun 24 2014
aquatraders.com T5 lighting is extremely poor quality with very limited life span. burlingame California
PURCHASED A 36 INCH QUAD T5 PLANT AQUARIUM LIGHT BY ODYSSEA FROM AQUATRADERS NINE MONTHS AGO. THE BALLAST WENT AFTER 32 DAYS. AQUATRADERS REPLACED IT GRATIS, I PAID FOR SHIPPING OF RETURNED BALLAST AND NEW BALLAST. TWO MONTHS LATER THE SECOND BALLAST FAILED. i PURCHASED TWO MO...
Entity
Categories: Miscellaneous Electronics
2, Report:
#1049316
Posted Date:
May 08 2013
Aquatraders NEVER SHIPPED THE MOST VALUABLE PART OF MY ORDER San Bruno California
I ordered on 04/23/2013 a Beamswork EVO Quad 72 Timer ready (value $ 335.90) with 2 timers ($ 32.90). I received on 04/24/2013 a confirmation of my order by email with a USPS tracking number. On 04/26/2013 I received a small package with a USPS tracking number matching th...
Entity
Categories: Pet Shops & Supplies
3, Report:
#915208
Posted Date:
Jul 21 2012
Aquatraders.com Worst internet petshop ever!!!!!!! and the customer service is just as bad. Never been treated so unproffesional. San Bruno, California
This is the report I sent to the BBB in San Bruno California. I hope they can help me with this issue
Problem occurred 7/13/12. I purchased a saltwater tank light fixture. Got an e-mail saying item was ship 0n 7/12/12. After trying to track item showed not received ...
Entity
Categories: BBB Better Business Bureau
4, Report:
#598884
Posted Date:
May 01 2010
AquaTraders.com AquaTraders.com, Aqua-Tradersw, AquaTraders, Aqua Traders, 800-970-2782 Junk merchandise, Worst Customer Svc., Rude, Slow, Terrible Warranty San Bruno, California
Of all the experience I have had with customer service in many, many different industries, the customer service provided at AquaTraders.com is the worst. They ignore emails; there are huge delays in order processing; the phone rep's are rude & condescending (if one can be reache...
Entity
Categories: Pet Shops & Supplies