1, Report:
#1333842
Posted Date:
Oct 18 2016
Foot Smart Triple shipped order, but only refunded partial on one order Memphis Tennessee
Tried twice to order on line but the footsmart.com web site froze up. So called on phone and told the sales representative that I had tried twice but failed to complete the order. So ordered on phone. The next morning had notification for three shipments of shoes. Called imm...
Entity
Foot Smart
Categories: Clothing Stores
2, Report:
#1310263
Posted Date:
Jun 08 2016
Footsmart.com Poor quality shoes, overpriced return shipping, difficult return process Internet
I ordered from Footsmart.com for the first time in May 2016. They represent themselves as having high quality shoes that are really good for your feet. When I received the shoes which were brands Earth Origins, Merrell, Naturalizer and Easy Street, they were all of very poor qu...
Entity
Footsmart.com
Categories: Department & Outlet Stores
3, Report:
#1248565
Posted Date:
Aug 14 2015
FootSmart bad with orders and refunds Someplace in Florida Florida
Recently I ordered 8 pir of Orthofeet BioSoft Diabetic Padded Sole Bamboo Socks. They come as a pair for the price of $7.99. Size 12-16 White, Mens. Well, as a diabetic I know the importance of socks not chaffing on the earers foot. These socks did. I opened one pair and wore them t...
Entity
FootSmart
Categories: Questionable Activities
4, Report:
#1096694
Posted Date:
Nov 04 2013
foot smart when I returned the wrong shipped shoes I never got the credit footsmart.com Memphis, Tn.
When I returnred the wrongly shipped shoes with their return label I never got my refund. Footsmart.com does not respond to customer complaintes.
Entity
foot smart
Categories: Clothing Stores
5, Report:
#1088953
Posted Date:
Oct 02 2013
Footsmart Shabby customer service Internet
FootSmart sent me the wrong size shoes. Called customer service. Wanted to charge me return mail for their mistake. Requsted supervisor.
Didn't get supverisor, but data center person offered free return mail sticker.
Exchange shoes arrived. Got charged again.
Never got ...
Entity
Footsmart
Categories: Miscellaneous Companies
6, Report:
#1046383
Posted Date:
Apr 26 2013
Footsmart THIS COMPANY RIPS YOU OFF PAYING SHIPPING BOTH WAYS! Internet
This was my fist and last order with Footsmart!! I ordered an item that cost $9.99 and needed to return it. I used the pre-paid label enclosed with the order, assuming it was free -- since I incurred shipping costs on the front end. Wrong!! My $9.99 item was ...
Entity
Footsmart
Categories: Department & Outlet Stores
7, Report:
#1012253
Posted Date:
Feb 11 2013
FootSmart 2007 ordered socks, they were huge, cost $9 sent back with their return, cost me $9, should have kept socks! 2012 purchased Life Stride Reef shoes, ripped out after few wearings, sent back and I was 1 Internet
I have requested FootSmart to not send me any more catalogs as of 12/9/2012. In 2007 I ordered a pair of socks, $9, that were huge. Sent them back with their return lable, thinking that was free return, they charged me $9 for that. Should have kept the socks and given them to a frie...
Entity
FootSmart
Categories: Liars
8, Report:
#847055
Posted Date:
Mar 01 2012
FOOTSMART.COM Ordered a specific color per online showroom. Received same name but color was not even close! Spoke to Customer Service who assured me that I was correct as she went to web site. Internet
Ordered shoes displayed on site via color and size available. Shoes arrived and color was NOT any where near what I viewed. Contacted Customer Service who assured me that I would receive a credit to include return shipping. Did not happen after repeated emails they just refused to c...
Entity
FOOTSMART.COM
Categories: Shipping & Handling
9, Report:
#842099
Posted Date:
Feb 20 2012
Footsmart.com Over Priced, Never Credit Your Credit Card For Returns, Poor Customer Service. AVOID Internet
Usually these days you can find a shoe store that offers free return shipping. Once I return anything. And I do a lot of online shopping, when the retailer receives it you see the credit go through in one to two days. Not with Footsmart. I bought two pairs of shoes. Usually I don't ...
Entity
Footsmart.com
Categories: Specialty Stores
10, Report:
#683947
Posted Date:
Jan 18 2011
Footsmart FOOTSMART WILL NOT HONOR YOUR VALID COMPLAINTS!!!! norcross, Georgia
I wish I had read the other seven consumer reviews before consenting to purchase a pair of ladies pink orthotic slippers in June of 2010 from this AWFUL company!!! Like the other plaintiffs, my slippers manifested defects within three months of purchase and their 60 day warranty did...
Entity
Footsmart
Categories: Liars