1061, Report:
#13881
Posted Date:
Feb 12 2002
Cybersonic Help Is Here!!!!!
I too was a victim of the cybersonic customer service recording until I found a number which has a live person. Once I reached customer service the lady was very helpful and did exactly as I requested. I was wanting to discontinue my automatic shipments of replacement brushes and wh...
Entity
Cybersonic
Categories: TV Advertisements
1062, Report:
#13819
Posted Date:
Feb 11 2002
Cybersonic -Stupid Customer Service People
I too am joining the ranks of rip-off. When I ordered through the TV Ad in Sept 2000- I agreed to the additional Whitening package. Well, after awhile, I decided it wasn't doing any good, so I cancelled the Whitening pkg. Stupid people there also cancelled my replacement brushes. ...
Entity
Cybersonic Toothbrush
Categories: TV Advertisements
1063, Report:
#13141
Posted Date:
Feb 02 2002
Amden Corp Rip off after return, Cybersonic Toothbrush 9 weeks after purchase
I was ripped off by Amden Corp. Received my Cybersonic Toothbrush 9 weeks after purchase. Then I returned it - took too long-got something else. The return was in November, I received a shipment of whitening gel in January 18 Have tried for two weeks to get in touch with these peopl...
Entity
Amden Crp
Categories: Dental Services
1064, Report:
#12191
Posted Date:
Jan 22 2002
Cybersonic The brush continuity Rip-off ..customer service numbers are a hoax
The brush continuity also included a whitening gel continuity
It took 6 months for them to send the every 3 months brush replacements, but they also sent more whitening gel which was not part of the deal. I was charged $19.90 each time and, as you all know by now, the customer se...
Entity
Cybersonic
Categories: Dental Services
1065, Report:
#10645
Posted Date:
Jan 04 2002
Cybersonic toothbrush consumer ripoff scam
I ordered a Cybersonic toothbrush back in August and did receive the toothbrush. At the time I was told that I would receive free replacement heads for the life of the toothbrush. On December 3, 2001 I was charged $22.65 for the FREE replacement heads.
When I called to find o...
Entity
Cybersonic
Categories: Miscellaneous Electronics
1066, Report:
#9175
Posted Date:
Dec 13 2001
Cybersonic Dental Care very poor customer service-related business
I too have had incredibly bad experience with their customer service.
In October I was charged on my credit card for whitening gel I cancelled, never received the gel or my free replacement brushes. Have been on hold for a total of 3 hours and told my brushes would be shipped an...
Entity
Cybersonic
Categories: Dental Services
1067, Report:
#8882
Posted Date:
Dec 08 2001
Cybesonic Replacement Toothbrush and Whitening Gel Scam
Purchased the Sonic Toothbrush from infomercial back in April of this year. Replacement brushes to be sent every 3 months. Didn't receive them so I called and ordered the whitening gel also.
I have been on their Web site several times now telling them I have not received anythin...
Entity
Cybesonic
Categories: TV Advertisements