111, Report:
#642448
Posted Date:
Sep 20 2010
Skinny Switch Secret Charles with Guthy Renker Online Diet Program Internet
I signed up for the Skinny Switch program in February 2009, it wasn't until June of 2009 my doctor felt that this type of diet was not going to work for me right now. So I had to call back Skinny Switch to tell them, that I wasn't wanting quit but I had to do what my doctor ad...
Entity
Categories: Weightloss Programs
112, Report:
#632877
Posted Date:
Aug 18 2010
Proactiv Solution ,by Guthy Renker - Rodan & Fields, NO REFUND OF AUTOMATIC CHARGES DES MOINES, Iowa
This company HAS VERY BAD customer service. I ordered a product for my pre-teen daughter and she had a terrible skin reaction. I told them that I was going to return the second shipment because it arrived before I could stop the shipment. They said it had to be returned within 60 da...
Entity
Categories: Drug Manufacturers
113, Report:
#621977
Posted Date:
Jul 10 2010
Guthy-Renker, LLC Meaningful Beauty, ATT: Corrie Murphy Cindy Crawford Meaningful Beauty, Return Policy not printed on return paperwork. Rude and insulting customer service. Palm Desert, California
Dear Meaningful Beauty Supervisor Cathy (or Kathy),Please find enclosed two complete Cindy Crawford Meaningful Beauty packages.We are requesting a refund for both of these packages. One of your supervisors said we could not return the packages because they were shipped more than 60 ...
Entity
Categories: Beauty Products
114, Report:
#620212
Posted Date:
Jul 05 2010
Guthy Renker Sheer Cover Run Don't Buy or You will be paying for it - Good product-Bad Business Practises Palm Desert California
Sheer Cover will haunt you forever. I ordered the product (2009), liked the product but they send more product before I could use it. So I sent the product back in within required time frame by the company. They charged my account for product I sent back. The company acknowledged th...
Entity
Categories: TV Advertisements
115, Report:
#306139
Posted Date:
Jun 23 2010
Guthy-Renker - Convergys Call Center After ordering product I wanted, I received vitamins that I specifically declined. I even repeated to the salesperson that I DID not want the vitamins. Internet
I called Guthy-Renker call center to order Chaz Dean Wen Hair Care System prompted by an infomercial. During the order call, I was offered to order some vitamins. I very clearly denied them, even repeating to her, that I did not want the vitamins. It took another 3 to 5 minutes t...
Entity
Categories: Alternative Health
116, Report:
#597965
Posted Date:
Apr 29 2010
Proactiv Solution ,by Guthy Renker - Rodan & Fields, Proactive Over Charged us. Cancelled account in Jan 09 and they reopened the account in Jul 09 without our permission. Des Moines, Iowa
Product provides some help for some people but, not us.
Biggest problem is cancelling. Company apparently refused to cancel account when requested. I cancelled the account in January 2009 based on their records. After cancelling and closing my account and auto-pay, not so p...
Entity
Categories: Misc. Health Specialists
117, Report:
#591236
Posted Date:
Apr 09 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) unauthorized charges Internet
I made an initial order with Proactive and was charged March 11th 2010 in the amount of 29.95 and received my package March 15th. Two weeks later a charge was made to my account in the amount of 37.94 for an additional package that I did not request. I immediately called on Mar...
Entity
Categories: Drug Manufacturers
118, Report:
#587508
Posted Date:
Mar 30 2010
Guthy Renker - Proactiv Solutions Guthy Renker Beware of Unclear and Early Billing Internet
BEWARE of the Proactiv Solutions trial kits and billing arrangement. If you order online, be aware that you will be signed up for automatic monthly billing and delivery. THIS IS NOT MADE CLEAR to you when you order. You will not have the opportunity to choose.There is language on th...
Entity
Categories: Beauty Products
119, Report:
#586454
Posted Date:
Mar 28 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) Proactiv Skin Care AVOID!!! DO NOT ORDER!! I have been trying to cancel my account for over 1 year each time they say they will send out a letter confirming but it does not happen more product shows up 6 weeks they bill des moines, Iowa *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
AVOID PROACTIV THE WILL AUTO BILL YOUR CREDIT CARD AND WILL NOT STOP!!!!
I have been trying to cancel my account for over 1 year, each time I get the same result a letter will be sent confirming the cancelation. 6 weeks later more product show ups and they bill my Credit Card, when...
Entity
Categories: Drug Manufacturers
120, Report:
#586173
Posted Date:
Mar 27 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) Fraud, and Overcharged Scam San Leandro, California
Simple and straight to the point. I purchased Proactiv Solution as of 1/22/10. After nearly a month of using this, I decided this was not for me and went to cancel this membership right after the second billing. Proactiv Solution are scammers. Not only did ...
Entity
Categories: Drug Manufacturers