141, Report:
#876020
Posted Date:
Jan 19 2016
Vivint. Apex, APX BULLIES AND LIARS Provo, Utah
I am a small business owner, and have had several runn-ins with Vivint. I have been an ADT customer for the past 5 years, and this is the third time that I have had a representitve from APEX/APX/VIVINT. come by and tell me that they had bought out ADT and that I had to sign ne...
Entity
Categories: Security Services
142, Report:
#903320
Posted Date:
Jan 17 2016
vivint security apex security I cancelled and then they still billed me any way and did not send a notice of renwal , Internet
I called vivint a year prior to my five year contract ending and paid off the balance and asked that they cancel my service. A year later I started getting debited again. So I called and asked for my money back for the last two months which they had debited me. t...
Entity
Categories: Home Security
143, Report:
#908320
Posted Date:
Jan 17 2016
Vivint Apex Total ripoffs Internet
Vivint door sales man who made up a story that my neighbors house got broken into. It worked being that we had just gotten home from the hospital with our new baby. He said we could cancel any time within 90 days which also was not true. Then he heard me talking about me selling my ...
Entity
Categories: Home Security
144, Report:
#909879
Posted Date:
Jan 15 2016
Vivint home security apex I honored my 3 yr contract with vivint, eventhough I no longer used the equipment. When I sent a letter to terminate at the end of the 3 yr contract, they denied recieving it. So I stayed another yea spring, Texas
vivint security is a ripe off. Although I have honord my contract they refuse to allow me to terminate. I sign a 3 yr contract with vivint..after a yr I no longer use the security equipment, but I continue to pay because I sign a contract for 3 yrs. after 3 yrs I s...
Entity
Categories: Consumer Services
145, Report:
#939210
Posted Date:
Jan 13 2016
Vivint Apex No response after many contacts. Do not trust these people. Provo, Utah
These con men are quick to talk you into trading your present alarm co. With their upgraded service. Assuring you they would take care of notifying present co. After 3 days. I contacted my former co. Not cancelled. HaHa. Called salesman. Assured they would buyout $280 . Contract let...
Entity
Categories: Security Services
146, Report:
#942307
Posted Date:
Jan 13 2016
VIVINT Pathetic Customer Service Salt Lake City, Utah
Find someone else. Was an APEX customer by default became Vivint. Had a 4 year contract .. after 3 equipment began to fail. After spending hours and hours to fix bad sensors, pad issues etc. was told equipment was told old and they did not have techs to work ...
Entity
Categories: Home Security
147, Report:
#965329
Posted Date:
Jan 13 2016
Vivint Home Security AFTER BEING A LOYAL CUSTOMER FOR 4+ YEARS WHY DO I NOT HAVE THE OPTION TO CANCEL AT ANYTIME??? Salt Lake City, Utah
Frustrated with Vivint because they will not allow me to cancel their services. According to Vivint when I called in Sept 2012 to cancel they stated, I had to cancel by August 2012. Since I did not cancel by August 2012 they are continuing to bill me for another 12 months....
Entity
Categories: Security Services
148, Report:
#947845
Posted Date:
Jan 13 2016
Vivint Home Security Vivint was previously Apex Home Security, my contract expired now Vivint says I owed 42 Months more. Tried to negotiate Vivint playing mind games. Notified BBB no help. Internet
I had entered into contract with Apex Home Security, Vivint to over Apex and my contract. My original contract expired. Vivint now says I owe 42 more months I have been communicating with their legal counsel through BBB Utah. I filed complaint with BBB and have ...
Entity
Categories: Questionable Activities
149, Report:
#984003
Posted Date:
Jan 13 2016
Vivint APEX Told Vivant my alarm wasn't working, they didn't believe me, got robbed, now they say my contract renewed for another year. Knoxville, Tennessee
I entered my contract, a 39 month agreement, with the company under their old name APEX Alarm in May 2009. Around February 2012 I received a call when I was out shopping of them notifying me that my alarm was going off. It was a false alarm of my hallway sensor. The alarm was disarm...
Entity
Categories: Security Services
150, Report:
#993026
Posted Date:
Jan 12 2016
vivint home sercurity apex Scam lied, trying too ripe us off,trick us into 1 more year, provo, Utah
my 3 yr contract was up 10/12 talked to vivint 11/12 now they tell me I need to pay 1 more year and mail a cancellation letter 30 days before the date is up,this is not doing good business and I can not pay this for one more year,what can I do o leave this company?
Entity
Categories: Liars