171, Report:
#64848
Posted Date:
Jul 29 2003
Direcway Billing ripoff fraud business Nationwide
I have been a Direcway customer for a couple of months and have gotten overbilled every month. It was just a couple of bucks the first time then it grew to over 600 dollars last month. They said That I owed for equipment but I never purchased my equipment from them in the first plac...
Entity
Direcway
Categories: Internet Services
172, Report:
#64779
Posted Date:
Jul 28 2003
Direcway Internet Service WORSE EVER IN RELIABLILY, SERVICE AND CUSTOMER SUPPORT ripoff Germantown Maryland
Signed up for service in October 2002, have spent over a $1,000.00 and have used only about 4 to 5 hours of true internet service.
Customer service has not been helpful, has only recommened upgrading to a professional package to stop existing compabability problems. Their reccom...
Entity
Direcway Internet Service
Categories: Satellite Companies
173, Report:
#61311
Posted Date:
Jun 20 2003
Direcway ripoff Physically ill Mentally stressed from customer service I asked if the fax machine sat directly over a garbage can and was reassured that was not the case and someone did actually read them. Internet Nationwide
It is 4:34 pm and I have been waiting now for a direcway.com customer service person to take my call for so long my ear and shoulder are cramping. I am sooo sick of this.
My email hasn't worked for a while now, consistently that is. Some of my friends report that when they send...
Entity
Direcway
Categories: Internet Services
174, Report:
#60439
Posted Date:
Jun 12 2003
Direcway ripoff fraudulent billing is common, horrible tech support Garden City Nationwide
I got nailed, the same as many others, with my first months bill.
When I called to question the billing, I was given the story that my first payment included charges for equipment and service of 145.75 but did not include an additional service charge. Ok, we wait for the next mon...
Entity
Direcway
Categories: On-Line Business
175, Report:
#59363
Posted Date:
Jun 03 2003
Hughes Network Systems the ripoff business that doesnt give a dam Germantown Maryland
I purchased Hughes DircWay service a few years ago. After the installation of this service, I noticed numerous quality of service problems.
Technically this included interrupted file downloads and slow HTML page loads.
I checked the latency of their system and found that the...
Entity
Hughes Network Systems
Categories: Internet Services
176, Report:
#58297
Posted Date:
May 25 2003
DirecWay, DirecPC, Hughes Network Systems the business that doesnt give a dam, insulting, BAD customer service, Lies, Terrible Billing Department, slow prossessing Germantown Maryland
Please if you are reading this spend a few extra minutes and file your own complaint. Maybe we can force Direcway into the same situation as MCI Worldcom, for the exact same service and support that they provide!!
On 4/23/02 I Called Direcway, and asked services to be set up. A...
Entity
DirecWay
Categories: Internet Services
177, Report:
#57866
Posted Date:
May 21 2003
Direcway ripoff billed for services never received and still getting billed every month the rip off business that doesnt give a dam Maryland
Direcway billed my credit card for service I never received and when I called them and FINALY got to 'teir two'.. thay informed me it was due to technical issues (i received an e-mail confirming this) and would credit my card back one month later...no credit on card... then the fol...
Entity
Direcway
Categories: Corrupt Companies
178, Report:
#56912
Posted Date:
May 14 2003
NCL Financial Systems Fraud attempt collecting on non-exsistant account Phillidelphia Pennsylvania
Ms. Daniels of NCL financial Systems contacted me about a alleged delinquent account at Direcway. I contacted Direcway who said there was no such account in their systems. I wrote a letter to NCL asking for a verification of the account, NCL has refused to acknowledge that request...
Entity
NCL Financial Systems
Categories: Credit & Debt Services
179, Report:
#53420
Posted Date:
Apr 18 2003
Earthlink/direcway ripoff Nationwide internet
If only I would have found this web site before we had the direcway - earthlink mess installed last July 2002.
I won't go into the horrid details of this terrrible experience. All I can say between the cost of installing the system, monthly chages from earthlink, having com...
Entity
Earthlink/direcway
Categories: Internet Services
180, Report:
#51030
Posted Date:
Mar 30 2003
DirecWay Hughes Electronics Corp. DirecWay Installation; Repair Tech Support Customer Service Billing Bad! El Segundo California
Hughes Electronics Corporation
P.O. Box 956
El Segundo, CA 90245-0956
PHONE: (310)364-6000
E-MAIL: [email protected]
This is not the office I have dealt with; but this company does such a good job of hiding their contact information that I had no choice in the matter to add...
Entity
Hughes Electronics Corp. (DirecWay)
Categories: Internet Services