11, Report:
#1464002
Posted Date:
Oct 09 2018
J2 EFAX SERVICES CA Made an account in my name California
They claim I made an account on 8/24/18 and charged my credit card 16.95. When I called to say I never made this account, I was told that they had all my personal information and all they can do was cancel the account but wlould not give me a refund. Can you help me get my money bac...
Entity
J2 EFAX SERVICES CA
Categories: efax services
12, Report:
#1463638
Posted Date:
Oct 05 2018
Metrofax J2 Global, Inc Will not Cancel Service/Unauthorized Charges Fullerton California
Here is a redacted copy of the letter I sent to MetroFax's registered agent Chul Min Chun, in California. If you have this service from MetroFax, good luck trying to cancel your account. You can only call or chat with them online to cancel the service and there are never agents av...
Entity
Metrofax
Categories: efax services
13, Report:
#1441260
Posted Date:
May 02 2018
![](https://www.ripoffreports.com/report-images/45*34/docs/r1441260-gmm0hq-m9e6kogfqy.png)
SmartFax SmartFax is a trademark of j2. Not easy to cancel service; they will continue charging monthly fee even after you request cancellation. Internet
Plainly put - disappointed! Fax transmission is slow - but it goes through after a while. But the main issue I have is trying to cancel this service with SmartFax - it was a drag to get it finally done!!! I tried to cancel my service on 4/22/18 - as instructed in their Support Cente...
Entity
SmartFax
Categories: efax services
14, Report:
#1433324
Posted Date:
Mar 09 2018
J2 EFAX SERVICES 323-817-3205 CA Without authorization charged $99 to my credit card, and I have never done business with them. Los Angeles California
About the time I moved to a new city and wasn't watching credit card statements carefully, they simply charged $99 without authorization or any kind of transaction. I have never done business with this company and have never heard of them to my knowledge.
The date of transaction was...
Entity
J2 EFAX SERVICES 323-817-3205 CA
Categories: efax services
15, Report:
#1432962
Posted Date:
Mar 07 2018
Efax J2 communications Provide Fax services Los Angeles California
They scam you into a free trial and will not let you cancel via normal communications and reps act like they don't understand that you want to cancel. I canceled and they continued to charge me card. I called repeatedly to cancel and they kept charging. I had to block them fro...
Entity
Efax
Categories: Service Provider
16, Report:
#1425945
Posted Date:
Jan 29 2018
J2 *EFAX PLUS SERVICE 323-817-3205 Online fax service Los Angeles California
This company fradulently charge me twice for $10 and $99.99. So when I called them (the representative located in India) they keep me on hold and transfer me for almost an hour and said that a new charge for online faxing. When I said that I never sign up with them they said that th...
Entity
J2 *EFAX PLUS SERVICE 323-817-3205
Categories: Online, Internet, Internet Marketing Companies
17, Report:
#1419474
Posted Date:
Dec 27 2017
J2efax Charged my bank account San Francisco California
Charge came in 2 days before christmas for 43.90. Call and was immediatley asked for the amount charged and my credit card number. I refused to give my card number then was asked to fax a bank statement with the charge... i refused. The person did not once ask for my name or any inf...
Entity
J2efax
Categories: Internet Marketing Companies
18, Report:
#1415803
Posted Date:
Dec 08 2017
eFax j2 Global Lies about fax/phone number portability. Won't allow you to port number out. Local number not really local. Nationwide
My business partner, who's not technically inclined, signed up for both eVoice and eFax (j2 Global is the parent company) when we launched our business last year. They provided us with Local numbers and the service actually worked fairly well. However a few months in, we started get...
Entity
eFax
Categories: Communications & Networking
19, Report:
#1399242
Posted Date:
Sep 11 2017
J2 Cloud Services, LLC Illegally over charged me for a year!! Hollywood CA
Evoice has been wrongly charging me for over a year. I plan to seek legal action for the wrongful charges accumulated on my account, even after I spoke to a representative and was assured that these services were removed from my account. The unauthorized charging of my account as of...
Entity
J2 Cloud Services, LLC
Categories: Advertising / Deceptive
20, Report:
#1392652
Posted Date:
Aug 14 2017
J2 *MYFAX SERVICES Trial is not a trial. They immediately charge you.
The other report nailed it. I don't even remember signing up for an account but I KNOW I didn't authorize them to charge me and I've NEVER used their services according to their own customer service reps. Luckily I have USAA and had it straightened out in less than ten minutes. It's...
Entity
J2 *MYFAX SERVICES
Categories: Consumer Services