11, Report:
#540104
Posted Date:
Dec 16 2009
eCOST.com ecost sent us a broken camera Memphis , Tennessee
my name is moni scott today is Tuesday 12/15/09 two weeks ago we contacted ecost .com to buy a c913 Kodak camera for my daughter for Christmas
the camera arrived in three days from FedEx. we opened it with in 5 minutes of receiving it to fine it non working. we contacted eco...
Entity
eCOST.com
Categories: Cameras & Video
12, Report:
#529938
Posted Date:
Nov 28 2009
eCOST.com Beware Unwholesome Practices and Poor Customer Service Everywhere, Internet
I am an avid Internet shopper, but my purchase has been a nightmare from the first few minutes as the shipping information was unclear, and the total incorrect once submitted, and inflated by $20. I called within 5 minutes to correct this. I was told an even higher amount if I chang...
Entity
eCOST.com
Categories: Miscellaneous Electronics
13, Report:
#527230
Posted Date:
Nov 22 2009
eCOST.com Will not allow return or refund for defective product. Internet
I bought a wireless security camera from them for home use. It arrived and was DOA. I called their customer support number and got an outsourced idiot in India. She would not issue me a refund nor a rma to return it for a new item. They said I needed to return it to the manufacture....
Entity
eCOST.com
Categories: Cameras & Video
14, Report:
#489000
Posted Date:
Sep 02 2009
ECOST.com eCost.com eCost.com's Customer Service is a sham. They ignore the customer. Internet
I recently purchased a Kodak digital camera from eCost.com. I had purchased this camera for my great-nephew and his wife in North Carolina so they could take pictures of their new baby and share the pictures with the rest of our family in California. When the camera arri...
Entity
ECOST.com
Categories: Cameras & Video
15, Report:
#477474
Posted Date:
Aug 07 2009
ECost.com Dishonor their customer pledge regarding return of WRONG item Internet
2 of 3 items ordered from ecost.com for a Broan 30 range hood shipped correctly from one of their warehouses. The third item should have been the 30 stainless steel backsplash with fold down shelves. Instead of receiving this item as ordered and paid for, I received a 36 custom hood...
Entity
ECost.com
Categories: Appliances
16, Report:
#463716
Posted Date:
Jun 22 2009
Ecost.com Consumer fraud Shipping DOA TV Plano Texas
I bought the following from eCOST.com for my daughter so she would have a ATSC receiver.
Westinghouse Digital
32 LCD HDTV w/ Built-In DVD Player and Dual HDMI
Part #: WSTG SK-32H590D-A
I plugged it in, auto-programmed it, and then it locked up and would not respond. Finall...
Entity
Ecost.com
Categories: TVs & VCRs
17, Report:
#451873
Posted Date:
May 19 2009
HP - Hewlett-Packard Company Boomerang Refurb--If the first buyer returns it, refurb, if the 2nd buyer returns it... Palo Alto California
Purchased a refurbed HP m9350f in Nov 2009 from eCost.com and also got the SquareTrade warranty--just in case. After 3 complete Restores, the computer still wasn't working properly. Support claimed it was a software issue, do a Restore. I Restored it, added only Vista-proven compati...
Entity
HP - Hewlett-Packard Company
Categories: Computer Fraud
18, Report:
#438906
Posted Date:
Mar 29 2009
ECost.com WORST Customer Service on the net!!! Plano Texas
I have NEVER had a more MISERABLE and FRUSTRATING online shopping experience in the 12 years I have been shopping with internet retailers. On March 9, 2009 I ordered a Westinghouse 26 LCD TV from ECost.com. I THOUGHT it was an AMAZING deal so I also bought the Square Trade Extended ...
Entity
ECost.com
Categories: Audio & Electronic Retail Stores
19, Report:
#436756
Posted Date:
Mar 23 2009
ECost.com Recertified means refurbished Plano Texas
I bought a Lacie 1TB external hard drive from eCost. Went bad after about 10 months of intermittent use. When I reported to Lacie for repair under warrenty they told me it was refurbished. I would never buy a refurbished hard drive. But when I went back to eCost and called them ...
Entity
ECost.com
Categories: Computer Stores
20, Report:
#435261
Posted Date:
Mar 18 2009
ECost.com Dishonest advertising, fine print disclaims everything Plano Texas
eCost has it down when it comes to Dishonest and Deceptive Advertising. They first get you to pay them extra money to be a member of their Platinum Members group where they promise Outrageous Offers and they are realy outragous offers like the $19.99 JawBone II or a $49 Nuvi-360 and...
Entity
ECost.com
Categories: Internet Fraud