271, Report:
#73715
Posted Date:
Dec 04 2003
Stainsafe would not honor sofa warranty even though it clearly states peeling and cracking is covered. Denied Coverage. Palm Beach Gardens Florida
DO NOT BUY WARRANTY FROM LEVITZ; THEY USE STAINSAFE!!
We purchased a sofa from Levitz with a 7 year warranty from Stainsafe on 7/5/01. On 2/24/03 peeling and cracking occured.
We immediately called Stainsafe to submit a claim. Yes, they said, peeling and cracking is covere...
Entity
Categories: Warranty Companies
272, Report:
#73618
Posted Date:
Dec 01 2003
Stainsafe - Simens ripoff Not honoring the warranty contract Simens not taking responisibility Palm Beach Gardens Florida
We purchased a Couch/love seat from seamens on 1/20/2003 delivered to us on april. We purchased the stainsafe warranty along with the purchase.
We had a food stain on the sofa and tried to call stainsafe with in the 5 days period as mentioned in the contract. The person, who too...
Entity
Categories: Furniture & Furnishings
273, Report:
#73603
Posted Date:
Dec 01 2003
Stainsafe - Leather Master - Furniture Service Industries denied claim of a water spot on ottoman and a kool aid stain on sofa Palm Beach Gardens Florida
I informed the c/s dept of the two stains. The company said I should not have used water to wipe off a mud stain on ottoman. The Kool Aid stain was denied so I called back to speak to someone else and they said it was covered so I asked them why my claim was denied.
They told...
Entity
Categories: Furniture & Furnishings
274, Report:
#73041
Posted Date:
Nov 25 2003
Marlo Furniture Poor Poor Customer Service Marlo Service Laurel Rockville Maryland
I purchased a Living room set from Marlo Furniture and was offered an outstanding 5 year extended warranty, that I was assured by the Marlo Furniture salesman it was deal I should not pass up. My sofa broke straight down the middle, to my surprise after paying over 2,000.00 dollars...
Entity
Categories: Furniture & Furnishings
275, Report:
#73026
Posted Date:
Nov 25 2003
Stainsafe Refuses To Honor Warranty, Just A Runaround Stainsafe refuses to repair furniture Lansing Michigan
I purchased a Leather couch about 3 years ago, protected under the stainsafe warranty. After the first year some of the leather had cracked, so I called to have those pieces replaced, then the runaround began.
For the last 2+ years, every week I have called stainsafe, trying to g...
Entity
Categories: Furniture & Furnishings
276, Report:
#72900
Posted Date:
Nov 24 2003
Stainsafe did not fulfill warrenty Palm Beach Gardens Palm Beach Gardens Florida
Purchased a leather couch 09/00 from Homelife. Finally received 2/01. Notified Stainsafe 11/01 of tears in couch and broken recliner mechanism. They sent someone out in 12/01 who went over the furniture and placed a claim .
In 1/02 we received a letter from Stainsafe stating al...
Entity
Categories: Warranty Companies
277, Report:
#72141
Posted Date:
Nov 23 2003
Stainsafe Inc. ripoff, denied customer to speak with manager, rude, denied claim West Palm Beach Florida
I have had many problems with this company not answering emails to claims and taking forever to follow through.
Today is a different story in relation to customer service with this company.
I filed a claim on 11/12/03 still have not had a response from them per there form :
In re...
Entity
Categories: BBB Better Business Bureau
278, Report:
#72204
Posted Date:
Nov 18 2003
Levitz Furniture ripoff Fairfield New Jersey
My husband and I purchased a new bedroom suite in July of 2003. It is now november and we are still trying to get a repairman to our house when we can be at home. We are off on tuesdays, the repairman is only in our area on fridays. Both of us work late usually on fridays, we ar...
Entity
Categories: Furniture & Furnishings
279, Report:
#71818
Posted Date:
Nov 13 2003
Stainsafe ripoff! We bought a worthless contract. Palm Beach Gardens Florida
My partner and I purchased a 5 year comprehensive furniture protection plan through Goldsmiths Department store and provided by Stainsafe. Our cat urinated on the sofa due to a bladder infection. Stainsafe sent out a technician who didn't look at the sofa, but decided the sofa was...
Entity
Categories: Cleaning Services
280, Report:
#63264
Posted Date:
Nov 13 2003
STAINSAFE COMPANIES WARRANTY RIPOFFS consumer fraud PAID FOR A FURNITURE WARRANTY WANTED ME TO PAY FOR REPLACEMENT SOFA $1255 PALME BEACH GARDENS Florida
I paid for a furniture warranty with Stainsafe Companies, that was supposed to repair damages/or replace furniture if needed. They had a technican come out to my house and take pictures of my leather sofa. The technican said that my leather sofa needed to be replaced and could not b...
Entity
Categories: Warranty Companies