21, Report:
#886053
Posted Date:
May 22 2012
Lenscrafters trying to say they did correct prescription. I think I would know if I had the right prescription San Mateo, California
I went to the Lenscrafters in the Hillsdale Mall in San Mateo while I was on other business in California. I live in Alaska. I made that clear to them. The first pair I received while still in California. I was able to try them on in the store. I put the glasses on and immediately k...
Entity
Lenscrafters
Categories: Eye Care
22, Report:
#161311
Posted Date:
Mar 03 2012
LensCrafters ripoff Pittsburgh Pennsylvania
I returned to the Lenscrafters store in October 2005 as my lenses were foggy and had severe cleaning scratches. I had cleaned my glasses with only Lenscrafters cleaner and cloths. Since my lenses were past the one year mark (1 year, 8 months) which was the warranty period for accide...
Entity
LensCrafters
Categories: Optical Products & Repair
23, Report:
#761551
Posted Date:
Aug 05 2011
Lenscrafters SUBSTANDARD LENSES AND WORKMANSHIP Internet
On 7/21/11, I shopped at Lenscrafters and was interested in a new metal frame. Because my eyesight is poor, I was told by the salesperson that they could manufacture me a state-of-the-art lens that would not show the thickness of my lenses but would fit nicely within the ...
Entity
Lenscrafters
Categories: Eye Care
24, Report:
#718322
Posted Date:
Apr 16 2011
GEMoney Fee for late payment that was two days late although paid electronically a day before. Retailers make you think that you are using their card but you are really dealing with GEMONEY who outsources j Orlando, Florida
I was charged a late fee of 15.00 because my payment was late. I made the payment electronically the day before it was due. I did not read the fine print because I was anxious to get my eyeglasses from Lenscrafters and wasn't told by anyone of the unusual late fee that d...
Entity
GEMoney
Categories: Credit & Debt Services
25, Report:
#592159
Posted Date:
Jan 30 2011
Lenscrafters Charged for defective lens, then given another defective lens. Chico, California
I'd like to preface this by saying that the customer service I received upon my initial visit to Lenscrafters, in Chico, CA, was absolutely superb. From the sales associates, to the technicians, to the optomitrist, I was treated well above what is expected.
Now, to my story:&...
Entity
Lenscrafters
Categories: Opticians
26, Report:
#548815
Posted Date:
Jan 26 2010
LensCrafters of Milford, Connecticut Jack S. Dennis, CFO and CAO, LensCrafters, Inc, 4000 Luxottica Pl, Mason, Ohio 45040 $90 ripoff! Milford, Connecticut
I am a businesswoman, the owner of a small business. I made the mistake of going to LensCrafters in Milford, CT, in September, since a lens had fallen out of my now-broken eyeglass frame.
I was told that I needed an eye exam. I agreed. Then I was press...
Entity
LensCrafters
Categories: Bait-and-Switch
27, Report:
#347113
Posted Date:
Dec 04 2009
Lenscrafters Eyeglasses Ignored me Peabody Massachusetts
lenscrafters blew me off on repairing a fogging issue!My left lens is slowly becoming a solid white!It is in the lens and is no longer transparent!!Its like looking through paper and is spreading to the point I can no longer see through the lens!!!!!!! I will NEVER shop there again ...
Entity
Lenscrafters Eyeglasses
Categories: Eye Care
28, Report:
#15073
Posted Date:
Jul 28 2009
Lenscrafters Coupons Gimmicks Deceive *EDitor's Opinion
Lenscrafters advertised on TV $99. 00 complete pair of eyeglasses.
Their coupons also, in big letters, said the same.
I verbally verified all of this, by phone, when I made my appointment.
I showed up, & showed my coupons. I was charged $50.00 separately for the eye exam. Came t...
Entity
Lenscrafters
Categories: Opticians
29, Report:
#464406
Posted Date:
Jun 25 2009
Lenscrafters Springfield Ohio Horrible Customer Service/Useless Warranty Springfield Ohio
My experience at Lenscrafters: When I went there was only one other customer in the store but I was ignored for about 20 minutes. Just as I was ready to leave I was approached by the salesperson, so I stayed. Ended up buying $465 glasses. Had them for a couple of months and the righ...
Entity
Lenscrafters
Categories: Sales People
30, Report:
#444887
Posted Date:
Apr 19 2009
20/20 Eyeglass Superstore INCOMPLETE EYE EXAM, WRONG PRESCRIPTION, DOCTOR IS LAZY and MEAN Casselberry Florida
The doctor here told me there was nothing wrong with my eyes, yet never once actually LOOKED at my eyes. When I told him I had trouble seeing at night, he responded yeah? so does everyone else. He was insulting and the exam he performed was rushed and incomplete. I drove down the st...
Entity
20/20 Eyeglass Superstore
Categories: Eye Care