21, Report:
#451011
Posted Date:
May 12 2009
SmartFax.com Only one way to cancel their service...cancel your credit/debit card Naionwide California
I have experienced the same thing that the users in the other reports did. No response! Call (if you can find a number) and it isn't them, email and it comes back to your own email address that you tried to send a fax but it couldn't be processed because no fax number was provided. ...
Entity
SmartFax.com
Categories: Telephone Companies
22, Report:
#421011
Posted Date:
Feb 06 2009
SmartFax Tried to cancel a trial subscription and they ignored all communications and charged me Canton Michigan
I was looking for an internet fax service & signed up for 30 day trial subscriptions with a couple of companies. Some were better than others but SmartFax didn't seem to work out and I emailed them according to the email link on its website. I got absolutely NO response, where as ...
Entity
SmartFax
Categories: Internet Services
23, Report:
#380316
Posted Date:
Oct 11 2008
SmartFax.com, SmartFax, Toll Free Services Total Scam of a Company, Free Trial Bogus, No Local Numbers Lecanto Florida
I was looking for an affordable online fax service. The SmartFax.com site advertised a free trial to receive a local fax number.
I went through the sign up process that included my billing information. At the end I was given an alert that they couldn't create my number and to pl...
Entity
SmartFax.com, SmartFax, Toll Free Services
Categories: Internet Fraud
24, Report:
#368405
Posted Date:
Aug 30 2008
SmartFax Won't cancel account, continue to bill after cancellation email sent, a true rip-off company Lecanto Florida
I used the company to recieve two faxes, and then cancelled the service on August 3rd, '08 with an email written as per their websites instructions.
On August 30th, I recieved a bill for $15.90, with a list of itemized deductions. One for their Pro service, which I never subscrib...
Entity
SmartFax
Categories: Internet Services
25, Report:
#356153
Posted Date:
Aug 02 2008
SmartFax SmartFax Complete Rip Off - Don't Use Unknown, Florida Internet
The first issue is that the fax service faileed to send 3 individual faxes of a resume. I was told by Michael that the system administrator was working on the issue. I sent a 4th fax and received a confirmation of delivery. I did not for the first 3. That was when I contacted their ...
Entity
SmartFax
Categories: Internet Services
26, Report:
#291401
Posted Date:
Dec 14 2007
Smartfax.com Would not respond to support help. For 2 months Canton Michigan
I used smartfax for a period of 3 months and now on the 4th and 5th month, no answer from anyone. I have tried using the web site to do the live chat and no answer. I have sent 2 support emails and no answer, no response, just dead silence. It seemed like a real good idea, until......
Entity
Smartfax.com
Categories: Telephone Answering Services
27, Report:
#266951
Posted Date:
Aug 12 2007
Smartfax cancellation impossible ripoff Internet
Do NOT sign up for this company's service.
I recently attempted to cancel my Smartfax service, and I am still furious about their policy and the treatment I received.
First, I contacted them online and was told to download the cancellation form from the website. While online w...
Entity
Smartfax
Categories: Small Business Services
28, Report:
#262436
Posted Date:
Jul 22 2007
SmartFax Cannot cancel their services ripoff Lecanto Florida
Have you ever tried something and then regret it.
Well that should be SmartFax new promo:
Try it, Regret it.
The faxing service was marginal at best but their automated billing system is even worse. To top that, they make it impossible for you to cancel the service AND conti...
Entity
SmartFax
Categories: Internet Services
29, Report:
#233492
Posted Date:
Jan 30 2007
Smartfax.com Smartfax does not let you unsubscribe from your account; sucks up money fraudulently in the meantime Canton Michigan
If you ever consider sending faxes online, beware Smartfax.com, who seem to be all too eager to oblige you when you first subscribe with them (on a trial fee-free basis), and suddenly afterwards begin billing you on a monthly basis.
This all sounds, more or less expected, until ...
Entity
Smartfax
Categories: Miscellaneous Office Services