31, Report:
#846764
Posted Date:
Mar 01 2012
Best Buy Stores, LP - US Headquarters Renewal Plans a SCAM Internet, Internet
Below is the report from the BBB that I maintained while trying to get my issue resolved. I initially filed a complaint about BEST BUY geek squad not honoring my protection service plan. I was told my plan had full coverage and accidental when I first purchased the plan in 2007. I r...
Entity
Best Buy Stores, LP - US Headquarters
Categories: Computer Manufactures
32, Report:
#841962
Posted Date:
Feb 20 2012
best buy long beach ca I took my pc into best buy long beach ca to have them remove a virus. Due to family issues and my own health issues, I havent been able to completely Access my computer Internet, California
I took my pc into best buy long beach
ca to have them remove a virus.
Due to family issues and my own health issues, I havent
been able to completely
Access my computer
It wasnt till I was asked to bring up files, that I found
that my D drive was gone.
I can not ...
Entity
best buy
Categories: Computer Service & Repair
33, Report:
#811649
Posted Date:
Dec 20 2011
JR Computer Outlet Ron Denicola Networking Manager Maineville, Ohio
We are a large Cincinnati based company that was in need of some immediate repair to one of our notebooks in the field in the Mason OH area. It was a brand new (2 weeks old) high-end Lenovo Notebook. It had a rather harmless (but annoying) malware infection. &...
Entity
JR Computer Outlet
Categories: Computer Service & Repair
34, Report:
#802560
Posted Date:
Nov 29 2011
Samsung Electronics America internal crack in 50 plasma from thermal expansion and warranty is not being honored Ridgefield Park, New Jersey
We bought a Samsung plasma tv with an extended 2 year warranty from a Best Buy on 2/7/11. About 4 months later we had a green line appear and Geeksquad came and fixed it but left a couple of screws out the back we later noticed. Right after that a thick white line started showing ...
Entity
Samsung Electronics America
Categories: Electronic Manufacturers
35, Report:
#783848
Posted Date:
Oct 07 2011
Best Buy GeekSquad Best Buy/Geek Squad bills $667 to repair on/off switch on an 18mo old $450 computer Utica, Michigan
Bought a computer from Best Buy for $450. 18 mo later the on off button not working. Took to Geek Squad, have IN WRITING estimated repair of $106. Seemed steep for the button but agreed to the price in JULY 2011,6 weeks later got a CALL from the GoonSquad to come pick up the c...
Entity
Best Buy
Categories: Computer Service & Repair
36, Report:
#777772
Posted Date:
Sep 17 2011
Best Buy GeekSquad Insurance Fraud Boca Raton, Florida
I purchased my HTC Evo back in March along with the BLACK TIE INSURANCE program. I have been paying it the past six months and finally I need a new phone, I go into the store and they tell me my insurance plan has been linked to another man in San Antonio, TX who has been using my i...
Entity
Best Buy GeekSquad
Categories: Audio & Electronics Shops
37, Report:
#720267
Posted Date:
Apr 21 2011
Geek Squad Said there was something wrong with the compute and there wasnt and charged 149.99 Tukwilla, Washington
there has been 2 problems the 1st is i paid for a setup and recovery prg for the computer well 1yr later i need the recovery disk and they didnt give it to me and told me i had to pay for another one...
2nd i had a problem with the computer they looked at it and said it was a vir...
Entity
Geek Squad
Categories: Computer Service & Repair
38, Report:
#672966
Posted Date:
Dec 18 2010
acer computers emachines gateway packard bell bought my emachines computer in march 5th of 2010 and the computer been a headach ever since one month after buying it the power supply went brought it to best buy geeksquad and they woulodnt touch templeInternet, Texas
i bought my emachines from best buy in march of this year . the first three months it ran great then the power supply blew one night and when i called emachines support they told me to send the unit back and the last time i did that they lost my computer. i explained to the tech sup...
Entity
acer computers
Categories: Computer Service & Repair
39, Report:
#629066
Posted Date:
Sep 19 2010
BEST BUY INC. Geeksquad Black Tie Insurance/Extended Warranties Richfield, Minnesota
This is a bit of a long story, but I want to be careful to incorporate every excruciating detail to hopefully save you, a consumer savvy enough to do some digging and find the real story, from a massive nightmarish headache before you do business with the mixture of rip off artists ...
Entity
BEST BUY INC.
Categories: Cellular Phone Companies
40, Report:
#629405
Posted Date:
Aug 06 2010
BEST BUY INC. Geeksquad Black Tie Insurance/Extended Warranties Richfield, Minnesota
This is a bit of a long story, but I want to be careful to incorporate every excruciating detail to hopefully save you, a consumer savvy enough to do some digging and find the real story, from a massive nightmarish headache before you do business with the mixture of rip off artists ...
Entity
BEST BUY INC.
Categories: Audio & Electronics Shops