32, Report:
#1484086
Posted Date:
Aug 28 2019
TracPhone Wireless Inc. Shut off my active phone I paid for service -Will not RSVP to mails Medley Florida
1) Have a Tracphone with triple minutes for the last 3-5 years and seldom use phone. As of this writing, I have over 1,000 minutes left on phone.
2) Received a notice that at the end of 2019, my Motorola phone will no longer be able to access their networks since they are moving t...
Entity
TracPhone Wireless Inc.
Categories: cellphone and cuputer monitoring
33, Report:
#1483777
Posted Date:
Aug 21 2019
PagePlus Cellular TracFone Wireless, Inc. Double-charged my card, shut off my phone when I disputed the extra charge Miami FL
Double-charged my card, shut off my phone when I disputed the extra charge, they still owe me 30 days of service. They expect me to pay double to reinstate the phone.
You can't get past the initial customer service rep to talk to someone in accounting to have them look to see for th...
Entity
PagePlus Cellular
Categories: Cellular Phone Companies
34, Report:
#1482209
Posted Date:
Jul 20 2019
Total Wireless Tracfone Their bad policies locked up my property!
I was paying $70 a month to Verizon for unlimited talk, text, and 1.5 GB of data. I switched to Total Wireless because they had, for $50 a month, unlimited talk, text, and 25 GB of data. I wish I could say that it was a pleasant experience. It was horrible. Like with another p...
Entity
Total Wireless
Categories: Cell phone, Cell Phone Provider, Cellular, Cellular Phone Companies
35, Report:
#1480933
Posted Date:
Jun 24 2019
CONSUMER CELLULAR VIA AARP BEWARE!!! COMPLETE CELL PHONE RIPOFF & HOSTAGE CELL PHONE FLORIDA
I got sucked into trusting Consumer Cellular through the AAPR literature! In the first month, they charged me double..without my permission or knowledge. It went from $35 to $65/ mo, accoring to thier claims,I was over on my data usage. So ok, I paid the 65, and said ok, now back ...
Entity
CONSUMER CELLULAR
Categories: Cellular, Cellular Phone Companies, Cellular Provider Fraud
36, Report:
#1476373
Posted Date:
Apr 02 2019
Walmart Family Mobile Tracfone They switched my phone number on me miami Florida
I woke up this morning to find out that my phone number has been switched. I had my current number for over five years and I conduct all my business affairs using that number. when I called the office which is outsourced in several different countries. One of the agents on the phone...
Entity
Walmart Family Mobile
Categories: cellphone service, Cellular Provider Fraud
37, Report:
#1476326
Posted Date:
Apr 01 2019
TRACFONE AMERICA MOVIL Frustrate, discriminate, agitate and ignore. Miami Florida
Tracfone was to send me a replacement phone as mine was not functioning properly. After a month, I called them to ask about my phone. They said it was mistakenly sent to Florida (their HQ city). The customer service rep said there was nothing they could do and that I should ta...
Entity
TRACFONE
Categories: Cell phone
39, Report:
#1474796
Posted Date:
Mar 06 2019
Tracfone Straight Talk, Family Mobile /Straight Talk carrier lock Miami Florida
After purchasing an iPhone 7 Plus at Best Buy 06/2017 it was an out right purchase. I took the phone over to Walmart family mobile plan which is operated and owned by Trakfone/Straight Talk and have been a customer there for 2 1/2 years till the end of February 2019 where I switched...
Entity
Tracfone
Categories: Wireless Carrier
40, Report:
#1473749
Posted Date:
Feb 18 2019
TracFone TracFone Wireless Purchased AirTime card, minutes/texts/data was never loaded. TracFone denied any fault, refused to fix the issue.
As the title says, I had some terrible customer service and a horrible experience trying to fix an error that occured while trying to refill my phone. I took snapshots of the exchange, as I wasn't going to let this kid get away with acting the way he was.
Entity
TracFone
Categories: phone service, Cell Phone Provider, Cellphone fraud, Telephones, trac phone