4231, Report:
#1690
Posted Date:
Mar 28 2000
cal spa
We purchased a Cal Spa 10/97 and since then it has been broken 5 times.We have a 5 year warranty but the company is making us pay to have it fixed. The spa last broke 10/99 and is still not fixed because of all the red tape. When we called for repairs we found the store of purchase ...
Entity
Categories: Pools & Saunas
4232, Report:
#1705
Posted Date:
Mar 28 2000
Gazelle Spa
The Better Business Bureau and New York State Div of Consumer Affairs failed to solve this problem over the course of 1999. They recommended small claims court, stating they could go no further than to document the complaint and request the spa to credit my visa account.
PROBLEM...
Entity
Categories: Beauty Salons
4233, Report:
#1237
Posted Date:
Feb 09 2000
Don't buy a Cal-Spa hot tub
We bought a Cal-Spa hot tub, including the service agreement. Within 2 months the heater needed to be replaced. A motor was replaced and the whirlpool knob was replaced. Three years later, the whirlpool knob has never worked. We had to replace the heater a second time. The serv...
Entity
Categories: Pools & Saunas
4234, Report:
#1213
Posted Date:
Feb 02 2000
Cal Spa Business practice
For Over 5 years I have sent letters, emails, and phone
calls in an attempt to get a response from Cal Spas
concerning my tub which has been a real lemon from the
very beginning. All chrome trim fell off starting the
first week. The motors were replaced within a year, the
...
Entity
Categories: Pools & Saunas