41, Report:
#362674
Posted Date:
Aug 14 2008
Hughesnet Direcway frequent no or slow service. When upgraded it was no better, only $20.00 more money Germantown Massachusetts
My story is virtually the same as all the others. No service or slow service. One of the tests showed 0.0 upload speed and they did not consider that slow. I was informed that there was no guarantee of speed. I changed from the home plan to the highest priced one and it got no b...
Entity
Hughesnet Direcway
Categories: TV Advertisements
42, Report:
#350997
Posted Date:
Jul 14 2008
Direcway - Hughesnet; Hughes Network Systems, LLC A bunch of Crooks that Rip you Off!! Germantown Maryland
Three weeks ago I moved to a new home to better my family. I called HughesNet to cancel my services at my old location. They immediately started to tell me that they were going to charge me a $300 early termination fee. I then told them that due to where we live we are not able to g...
Entity
Hughes Network Systems, LLC
Categories: Internet Service Providers
43, Report:
#343906
Posted Date:
Jun 25 2008
Hughesnet.net, Hughesnet The Old Direcway Hughesnet satellite is a rip-off, bad service, limits on your use, high prices, don't use them Internet, Nationwide
We moved to the country months ago and our only choice of internet service was satellite. There were mixed reviews in my research before buying, but seriously didn't have a choice, so I ignored the bad stuff I read. Well if you are here like me, let my words right now convince you...
Entity
Hughesnet.net, Hughesnet The Old Direcway
Categories: Internet Service Providers
44, Report:
#340358
Posted Date:
Jun 15 2008
HughesNet-Directway My wife and I are fed up with on/off again Speeds on ProPlus Plan- Top Home Plan Internet
We purchased the ProPlus Service from HughesNet in Late November, 2007 on a 24 month plan. This included all equipment and a monthly rate of $101.00. Which is very expensive for us.
I have been tracking performance and here is an example. I haven't been tracking on a daily basis...
Entity
HughesNet-Directway
Categories: Satellite Companies
45, Report:
#339544
Posted Date:
Jun 12 2008
Hughes Network Systems, HughesNet, DirectwayHughes Network Systems, HughesNet, Direcway Add me to the long list of people being screwed by Hughesnet Germantown Maryland
Hughes Network Services AKA HughesNet, also ripped me off!
The website that I was viewing at the time I ordered HughesNet had their phone number and a box displaying a $200.00 rebate! I was real excited because living in a rural area the only options we have is HughesNet or Wild...
Entity
Hughes Network Systems, HughesNet, Direcway
Categories: Internet Service Providers
46, Report:
#334608
Posted Date:
May 24 2008
Hughesnet - Directway a total ripoff if you want to waste money, use this service Birmingham Alabama
WOW. I had Direcway before Hughesnet took over. With Direcway, I didn't seem to have a problem with the limit on my bandwidth. After Hughesnet put their name on the company - all went to, well, it went way downstairs.
I have the middle plan, the one that costs me 75.00 a mon...
Entity
Hughesnet - Directway
Categories: Internet Service Providers
47, Report:
#332537
Posted Date:
May 15 2008
HUGHESNET = NO NET The pitch the swing and struckout again CHICAGO Illinois
I am in a very rural area have no phonelines and learned to count on internet to conduct bussiness . The first system was thru Direcway and was somewhat reliable and after the change to hughesnet customer service and support left fast. I have spent countless hours talking to people...
Entity
HUGHESNET
Categories: Media
48, Report:
#331637
Posted Date:
May 09 2008
HughesNet Previously Direcway False advertisment very misleading Extremely slower speeds then promised Plain and simple CRAPPY SERVICE Nationwide
This company is a horrible rip-off!
I pay for speeds of 800/down and 100/up, but what I actually receive is about 250/down and 50/up!
You ought to try testing your own speeds (customercare.myhughesnet.com/tools/speed test).
I made a call to their customer service about slow s...
Entity
HughesNet
Categories: Internet Service Providers
49, Report:
#330164
Posted Date:
May 02 2008
HughesNet, Hughes.Net, Directway, DirecWay, Hughes Slow Speed, Terribly Service Internet
Same complaints as the myriad of others who have posted about HughesNet.
- slow speeds (especially upload)
- frequent random errors while browsing
- phone technicians that don't know how to troubleshoot their product
- onsite technicians that are unprofessional and don't know ...
Entity
HughesNet, Hughes.Net, Directway, DirecWay, Hughes
Categories: Internet Service Providers
50, Report:
#323928
Posted Date:
Apr 05 2008
Hughesnet Fair Access Policy Ripoff Hobucken North Carolina
When we first got Hughesnet internet it was Direcway. We never had a problem with the fair access policy and was never informed of the fair access policy until about a year ago. We suffered with an outage of internet for about a month. We called them almost every day to find out wha...
Entity
Hughesnet
Categories: Satellite Companies