41, Report:
#1508631
Posted Date:
Jun 03 2021
Sears Sears home services Total disregard of customer issues no resolution no refrigerator lost food
It was determined that the compressor of my 3 1/2 yr old LG refrigerator needed to be replaced by technician 1 in early May. Compressor has a 10 year warranty, customer required to pay for labor. Took two weeks for 5 parts to arrive. Technician 2 came to repair, install. He only ins...
Entity
Sears
Categories: appliance repair
42, Report:
#1508528
Posted Date:
May 31 2021
sears appliance repair sold defective part and major run around for a month
I have been a customer of Sears for all of my adult life. I have bought the majority of my appliances there and also repaired my car there 90 percent of the time.I have never been so disappointed. I am a working mother of a disabled child. he is incontinent so it is important to me ...
Entity
sears appliance repair
Categories: Appliance Service Repair
43, Report:
#1508120
Posted Date:
May 18 2021
Sears Parts Direct Sears Direct told me the item I needed was in stock, went through the motions of placing the order, took my payment, then a week olater put it on back order, kept the money and asked if I wanted to order it again.
A local apapliance repair shop was unable to secure the part needed for repair but checked Sears Direct for availability and was told it was in stock but I would have to order it. I called and placed the order.
They confirmed that the part was in stock, took my payment and verifie...
Entity
Sears Parts Direct
Categories: Appliance parts
44, Report:
#1508040
Posted Date:
May 14 2021
American Freight Sears outlet Buyer Beware! Horrible Company! San Diego CA
Purchased a Kenmore refrigerator in April 2021. The refrigerator never worked. Nearly a month later and I am still trying to get them to replace the fridge. There is a reason why they have a no refund policy, this is exactly why they sell products that don't work and then make you g...
Entity
American Freight
Categories: Appliances, APPLIANCE DEALER
45, Report:
#1503372
Posted Date:
Dec 29 2020
Cinch home service The insurance company do not want to pay for my ac unit Fort Lauderdale Florida
I have been paying my policy rigorously every month. I bought the policy from Sears and now I realize that its with Cinch, don't know if Sears sold them the contract.
Have have been having problems with my ac unit for more than 3 months and the company was sending me a provider ...
Entity
Cinch home service
Categories: warranty, home warranty
47, Report:
#1503073
Posted Date:
Dec 18 2020
Cinch Home Service Sears Home Warranty They take the monthly payment, then a deductible each visit, then do not deliver service, then try to bait and switch, and charge enormous deductible with rip off pricingBoca Raton Florida
WARNING RUN AWAY
This criminal corporation apparently took over Sears home warranty. I never received notice of this, via email, text, voicemail, or U.S. mail.I have been paying automatic withdrawal from my bank since spring of 2018. Not once late on payment. I (had) a whole home wa...
Entity
Cinch Home Service
Categories: home warranty, Home warranty company
48, Report:
#1502584
Posted Date:
Dec 05 2020
Cinch Home Services They have not resolved my issue and this started September 2020 and today's date is 12/4/2020 Boca Raton FL
I have a home warranty with Cinch Home Services contract #11673718. Approximately September 28th, we had a small electrical fire in our attic. We turned off the breaker and contacted Cinch Home Services via their website and set up a claim; Service Order #SCCN92149573. We assumed t...
Entity
Cinch Home Services
Categories: Home warranty company
49, Report:
#1502489
Posted Date:
Dec 03 2020
Sears Appliance Repair Did not follow through with warranty Hoffman Estates Illinois
Broken appliances, charged for parts that did not fix the issue. Second appliance warrantied and no call/show from repair. 7/2020 leaking dishwasher. Parts that were ordered did not fix the problem and was charged $206. After 6th repairman came out, it was finally fixed. They will n...
Entity
Sears Appliance Repair
Categories: appliance repair, Appliance Service Repair
50, Report:
#1501540
Posted Date:
Nov 02 2020
Choice Home Warranty Could not perform on recovered repair Edison New Jersey
Filed Warranty claim on 10/5/20 for washing machine that stopped working ~9/26/20. They sent a technician out (AZ Appliance Tech) on 10/9.
Needed parts, and came back on 10/14. Needed more parts. Came back on 10/21, still needed more parts. Came back on 10/22. Thi...
Entity
Choice Home Warranty
Categories: warranty
