41, Report:
#414438
Posted Date:
Jan 21 2009
RoomStore junk furniture....no customer service resolution Raleigh North Carolina
This is my second issue with RoomStore, so Im summarize what my problems is. Purchased $7k worth of furniture back in June/July 2008 time frame, including 2 complete queen bedroom suites, a LR and DR set. All but the DR set was defective, took me almost 6 months, and with the help...
Entity
RoomStore
Categories: Furniture & Furnishings
42, Report:
#403631
Posted Date:
Jan 05 2009
RoomStore - The RoomStore - RoomStore Furniture - Furniture.com - Rhodes Not stading behind their Warranty Poor Quality furniture Virginia Beach Virginia
We purchased a wallsaver recliner Nov 17, 2007. It was placed on order and did not come in until Dec 2007. 9 months later then seat was falling apart.
A technician was sent out and ordered a new seat which was installed in Oct 2008. 1 month later that seat started falling apart. ...
Entity
RoomStore
Categories: Furniture & Furnishings
43, Report:
#401751
Posted Date:
Dec 23 2008
Room Store Also Known As Roomstore Or Furniture.com Roomstore / Room Store didn't just steal my money. They STOLE my dignity. Made me think it was all in my head AND MY HEAD WAS Hurt Myrtle Beach South Carolina
You know, I got ripped off by the Roomstore or Furniture.com or whatever they are calling themselves. I did a little research and found that most of their assets come from the liquidation of bankrupt Helig Meyers.
Odd that the owner also had his fingers in that company plus anoth...
Entity
Room Store
Categories: Bait-and-Switch
44, Report:
#401587
Posted Date:
Dec 16 2008
Roomstore - Furniture.com $1000 couch and loveseat 8 months and ruined sags junk PLUS NO Customer Service RUDE!! WILL NOT HONOR WARRANTY! Myrtle Beach South Carolina
First of all the store manager laughed at me when I told him I was disabled and had back problems and the sofa was hurting my back. He laughed uncontrollably. I bought a couch and loveseat 8 months ago. The couch has collapsed. The anti sag springs are beyond sagging. I was told by ...
Entity
Roomstore - Furniture.com
Categories: Furniture & Furnishings
45, Report:
#393726
Posted Date:
Nov 21 2008
The Roomstore Will not honor purchased warranty. Over $6000 worth of furniture, warranty bought on all of it. Now they won't honor it. RIP OFFS!!! North Richland Hills Texas
We purchased over $6000.00 worth of furniture from the Roomstore all at one time. At the time we thought the warranty sounded like an amazing deal. We've learned since that is not the case.
We've already had our mattress replaced once by the company as in less than one month th...
Entity
The Roomstore
Categories: Furniture & Furnishings
46, Report:
#362144
Posted Date:
Nov 19 2008
Roomstore Promised additional discount but failed to deliver. Blatantly lied to close a sale. Untrustworthy! Wilmington North Carolina
I am writing regarding a dispute I am having with store number 9550 at 524 S. College Road in Wilmington, NC 28403. I purchased a two-piece sectional sofa from this store on 7/16/2008. I had browsed the store a few times and had mentioned to one of the female salespersons, on this...
Entity
Roomstore
Categories: BBB Better Business Bureau
47, Report:
#373738
Posted Date:
Sep 17 2008
The Room Store Cheated Us out of @ $600. The lies they hide!!!! Waldorf Maryland
Don't believe the Warranty hype!!! The Roomstore Cheats you out of your money!!!
We purchased the Savoy Collection from the Roomstore in Waldorf, Maryland on November 24, 2007. At that time we were told that the furniture would arrive in about 7 - 14 business days, which was f...
Entity
The Room Store
Categories: Miscellaneous Companies
48, Report:
#373688
Posted Date:
Sep 17 2008
The RoomStore Quality and Customer Service sucks Raleigh North Carolina
Back in June 08, purchased 4 rooms of furniture, 2 bedrooms, LR and DR. Immediately upon delivery noticed that a piece of metal or the frame of the couch was poking thru one of the ends of the couch. Called RoomStore customer service and they arranged for a furniture tech to come o...
Entity
The RoomStore
Categories: Home & Garden Stores
49, Report:
#368439
Posted Date:
Aug 30 2008
The RoomStore Do not stand behind warranty , Poor Custumer Service, Do not care Austin Texas
We have had a horrible experience w/ the Roomstore. I bought a complete living room set from them . After about 4 months the couch started to literally fall apart. The seams were coming apart on the frame of the couch and the cushions. I called the warranty place came to fix it . Fi...
Entity
The RoomStore
Categories: Furniture & Furnishings
50, Report:
#362993
Posted Date:
Aug 14 2008
ROOMSTORE RUINED MY FURNITURE AND ACCUSED ME OF SLICING MY OWN CUSHIONS PHOENIX Arizona
I purchased a couch and loveseat a couple years ago and they have had a lot of issues. ie springs, stuffing, frame coming through leather and more. The Roomstore has send Alterior Designs to my home to fix the problem every few months. It was never fixed right. About a month ago...
Entity
ROOMSTORE
Categories: Home & Garden Stores