51, Report:
#1094731
Posted Date:
Oct 26 2013
Rentalcars.com and Europcar SCAM -- We paid but we didn't get the vehicle or the insurance we paid for Internet
Our family travel abroad every year. We planned to visit Western Australia in September. My daughter rented a 12 seater from Europcar via Rentalcars.com. She paid the full rent and the excess damage insurance fee to Rentalcars.com one month ahead, in August. We were advised to get o...
Entity
Categories: Auto & Truck Rental
52, Report:
#1092522
Posted Date:
Oct 17 2013
rentalcars.com & Firefly,a Hertz company. rentalcars cancelled my reservation & charged £111,00 Cancellation fee due to Firefly NO rental policy Manchester United Kingdom internet
I was gutted when I went to the car rental desk at arrivals in Genoa Airport (Italy) and the local agent at Firefly, a Hertz company, refused to give us the car because my UK Visa isn't accepted by Firefly for a damage deposit of Euro 1510,00 in Italy.Although I had already paid the...
Entity
Categories: Auto Rentals
53, Report:
#1088253
Posted Date:
Sep 30 2013
RentalCars.com Worst customer service EVER Manchester Internet
I have worst possibleexperience with rentalcars.com booking on Treviso-Venice airport booking ref. 219331774. While they advertise that bookings in EU, among others, can be modified or cancelled for free I was unable to do so and the response time to address my issue is 28 days, WOW...
Entity
Categories: Auto Rentals
54, Report:
#1084743
Posted Date:
Sep 16 2013
Rentalcars.com immediately double charged my Visa account for 2 cars that I tried to hire through them,even though both times I was informed that they were unavailable. MANCHESTER, UK. Internet
They sent me verification to that effect.
Entity
Categories: Auto & Truck Rental
55, Report:
#1083858
Posted Date:
Sep 12 2013
Rentalcars.com does not honor their rental agreement vouchers and then gives you horrible customer service Rentalcars.com Manchester Internet
On June 1,2013 I booked a car reservation with Rentalcars.com for $171.55 for a rental car for Ireland. I rebooked later on July 2,2013 for a rental agreement voucher of $287.13 that included the airport fee called Premium Location Fee. When I went to Dublin airport on July 16th...
Entity
Categories: Auto Rentals
56, Report:
#1073440
Posted Date:
Aug 06 2013
Rentalcars.com Cancelation on their own Edinburgh Internet
DO NOT RENT CARS TROUGH RENTALCARS.COM. THEY ARE OBVIOUSLY RIP OFF COMPANY.I booked a car type VW POLO on Edinburgh air port trough Rentalcars.com, and I paid in advance. I printed voucher and it was written on it PAID IN FULL. After we came to Edinburgh, we collected a car trough A...
Entity
Categories: Travel Services
57, Report:
#1070748
Posted Date:
Jul 28 2013
RentalCars.com RentalCars.com Wanted Me To Pay More or Lose Everything Internet
While they advertise that they help you make free amendments to your rental, it's a completely useless and pointless service once you need it. You'll realize this after they cleverly explain what it REALLY means. What it means it that they'll offer to update your reservation so that...
Entity
Categories: Auto & Truck Rental
58, Report:
#1070392
Posted Date:
Jul 26 2013
Rentalcars.com North American Driver Rate Vancouver British Columbi
I booked a car for one week through rentalcars.com when I was in Germany on Jul 2nd 2013 for YVR. I received a confirmation and the terms and condition via email.When I arrived to YVR (Vancouver international airport) on July 19th the car provider company “Thrifty” refused to gi...
Entity
Categories: Travel Services
59, Report:
#1068809
Posted Date:
Jul 21 2013
rentalcars.com Paid full excess yet charged more on collection. Alicante Comm. Valencia
Hired a car on line through this company in Spain.Paid for an all in service only to be charged extra at collection.Dishonest personified.
Entity
Categories: Personal Services
60, Report:
#1067478
Posted Date:
Jul 16 2013
Rentalcars.com rentalcars.com, priceline.com Took my money (prepaid car rental), agency was nowhere to be found, refused to refund my money! Internet
June, 2013: My wife and I vacationed in Italy and needed a car for a couple of days. I rented the car from Rentalcars.com online and prepaid for my rental. This is the only way they would book it.I went to the Florence train station where they said the car rental agency was located ...
Entity
Categories: Local Transportation