781, Report:
#185354
Posted Date:
Apr 07 2006
Vonage Ripoff is a complete Fraud Holmdel New Jersey
I ordered Vonage on December 29 2005. I was told it would take 20 days to transfer my present telephone number to the Vonage service. I asked them if they could start my service and free month when the number got transferred, I was told no problem. I explained to them that under no ...
Entity
Vonage
Categories: Telephone Companies
782, Report:
#185093
Posted Date:
Apr 05 2006
Vonage ripoff Holmdel New Jersey
Customer service was the worst I have ever experienced. I was on hold for 15, 20, nand 30 minutes or more, then hung up on numerous times. They are outsourced to India so it is hard to understand what they are saying, but most likely it was unplug your phone adapter and plug it ba...
Entity
Vonage
Categories: Telephone Companies
783, Report:
#183955
Posted Date:
Mar 29 2006
Vonage SCAM and no one can help you there, charging for things that you did not get through them! ripoff Elm Mott Texas
A couple of months ago, we tried to use Vonage. No luck as we were on a plain wireless internet.
Well, now we are on highspeed and decided, give em a try again. Boy were we wrong. They were going to reconfigure the old router, which every time I called there was a problem. Fi...
Entity
Vonage
Categories: Corrupt Companies
784, Report:
#183899
Posted Date:
Mar 29 2006
Vonage ripoff Royse City, Texas Internet
Vonage. I had hardly say that name.
My office telephones have supposedly been with Vonage since I first called them, 2/2/06. I was billed for the first month & equipment that same day.
According to Vonage, my telephone #s weren't released by my previous provider until 3/21...
Entity
Vonage
Categories: Telephone Companies
785, Report:
#183640
Posted Date:
Mar 28 2006
Vonage, VOIP Service ripoff terrible poor customer service continued credit card billing after cancellation excessive waiting for customer care Greensboro North Carolina
The low rates vonage advertised lured us to try Vonage. The no contract blurb was also appealing. Soon after the service began I realized why the cost was so much less as it is true that you get what you pay for.
The ease of contacting the sales department could not be more emp...
Entity
Vonage, VOIP Service
Categories: Telephone Companies
786, Report:
#183587
Posted Date:
Mar 28 2006
Vonage ripoff Internet
Vonage is awful. VERY bad static, dropped phone calls, cannot use wireless phones and have Dish TV, cannot accept collect calls, hard to reach a live person, and more. I just sent the following on 4 local news channels hoping they will investigate.
I have never before contact a...
Entity
Vonage
Categories: Telephone Companies
787, Report:
#183470
Posted Date:
Mar 27 2006
VonageVonage ripoff Holmdel New Jersey
Dear Sirs:
This letter is to inform you of an experience no customer should have to endure. Today after waiting nearly an hour for your 24/7 customer service reps. to answer my call, I was accosted verbally on the phone by two of your so called customer care reps.
I called, ...
Entity
Vonage
Categories: Telephone Companies
788, Report:
#183056
Posted Date:
Mar 24 2006
VONAGE VONAGE RIPOFF SUCKS NEVER SIGN UP YOU WILL NOT BE ABLE TO CANCEL Edison New Jersey
Vonage is quick to sign you up but to cancel that is another story. I have spent about 10 hours trying to cancel my vonage account. They do tell you if you cancel within 30 days you can get a full refund. Well when you decide to cancel you can't even get someone to cancel your ac...
Entity
VONAGE
Categories: Telephones
789, Report:
#182989
Posted Date:
Mar 24 2006
Vonage Ripoff Fraudulent Practices Holmdel New Jersey
Vonage said they could transfer my 2 phone numbers and significantly reduce the cost of my telephone service.
I signed-up for 3 lines; 2 transfers & 1 new. They took $219.43 from my credit card. They sent me 2 routers to receive their lines. I waited for 2 weeks for them to transf...
Entity
Vonage
Categories: Telephone Companies
790, Report:
#182228
Posted Date:
Mar 20 2006
Vonage Check your Vonage Bill overcharging on regulatory recovery fees ripoff Holmdel New Jersey
I have not had any connection problems with Vonage, the thing works ok.
My current issue is with their billing. I noticed this month that my bill was different from last months, so I reviewed them. I have had vonage for three months and the first month was full of all the sta...
Entity
Vonage
Categories: Telephone Companies