71, Report:
#256494
Posted Date:
Jun 24 2007
Hughesnet ripoff The promise of high speed is a joke Internet
I am just confirming that hughesnet is a ripoff, and I am still in it, and trying to figure out what to do. I do not want to pay the termination fee, but I am at the point where I will to just get rid of the service. I really could paste the other person's complaint to mine, because...
Entity
Hughesnet
Categories: Satellite Dish Companies
72, Report:
#253368
Posted Date:
Jun 09 2007
Hughes.Net - HughesNet - Direcway ripoff Unfair Fair Access Policy Internet
I've been a reasonably happy customer of HughesNet's (formerly Direcway) satelite internet service for nearly four years.
Since April 2007, my satisfaction level has gone from 90% to ZERO. They have always had a Fair Access Policy (FAP) to limit broadband access. However, prior...
Entity
HughesNet - Direcway
Categories: Internet Service Providers
73, Report:
#248667
Posted Date:
May 15 2007
HughesNet - Direcway ripoff Multiple problems with zero help from HughesNet Wellton Arizona
The following is the dialog I had today. I think it describes the problem:
[May 14 2007 8:43:23 PM] Welcome to our chat customer support .
[May 14 2007 8:43:24 PM] George, you will be connected to the next available billing technician.
[May 14 2007 8:44:29 PM] George, you have...
Entity
HughesNet - Direcway
Categories: Cable TV
74, Report:
#246842
Posted Date:
May 04 2007
Hughes.net Terrible Service! One Lye on Top of Another! Slow DSL!! Internet
I've been a customer of Direcway and Hughes for 5 years now. Everything was fine before Hughes took over! The service has slowed down to the point that it's no better than a regular ISP service.
I've been having problems with error messages of 506 for the past 2 or 3 months now. ...
Entity
Hughes.net
Categories: Internet Service Providers
75, Report:
#246256
Posted Date:
Apr 30 2007
Direcway - hughes Horrible customer service, no service, lies! ripoff Germantown Maryland
Like the rest of you, I was treated like crap by Hughes. I used their system for 2 years in a remote area of Montana. I had problems the entire time. For a few months in the winter I would lose the signal entirely every night. I called constantly.
Each time I was made to go over...
Entity
Hughes
Categories: Internet Service Providers
76, Report:
#244913
Posted Date:
Apr 20 2007
HughesNet formerly DirecWay lousy service, unreliable, retarded bandwidth policy change with no prior notice ripoff Internet
I live on a farm out in the middle of the woods a few miles outside of a small town. I'm accustomed to some of the drawbacks such as no mail delivery, no paved roads, and no trash pickup. I started out with dialup service that really sucked because I'm so far out and, rather than ha...
Entity
HughesNet - Direcway
Categories: Internet Service Providers
77, Report:
#244393
Posted Date:
Apr 17 2007
HughesNet - DiRECWAY Ripoff, company is full of EXCUSES for poor customer service internet service Germantown Maryland
I got this sorry excuse for internet service when I got screwed by my other ISP, BellSouth. I believed that it would have been at least equivalent, but boy was I wrong. The service is fast for the first week, but afterwards the speeds just deteriorate. They promise 700 kbps with the...
Entity
HughesNet - Direcway
Categories: Internet Service Providers
78, Report:
#241499
Posted Date:
Mar 30 2007
Hughes Net - Direcway Quality Customer Care and lightning download speeds? Who are they kidding? ripoff Maryland Internet
I too am so frustrated I can hardly think anymore! Even if you're lucky to get through to tech support (of which is an individual from India you can't understand), the quality of support is horrendous!
My networking speed has slowly gotten to the point where I don't even want ...
Entity
Hughes Net - Direcway
Categories: Internet Service Providers
79, Report:
#241271
Posted Date:
Mar 29 2007
Direcway-HughesNet ripoff Promise not kept Service never met How soon they forget Internet
It is hard for me to know where to begin. I guess it would have been the time over 2 years ago when I sat in front of my computer with the installer sent out by Direcway and listened to him try to tell me that my computer was faster than the dial up I had been using. I wanted to b...
Entity
Direcway-HughesNet
Categories: Cable TV
80, Report:
#240464
Posted Date:
Mar 24 2007
Hughes Network Systems LLC (HughesNet) Formerly Direcway HughesNet ruined my phones, network closet and internet does not even work! Ripoff Germantown Maryland
I'm going to try and attach a couple pictures of my network closet per my HughesNet Installation on 1/23/07. Both phone lines in the house are going to ground since this installation and I am going to have to pay AT&T or another company to fix my phone lines, clean up the network c...
Entity
Hughes Network Systems LLC (formerly Direcway)
Categories: Internet Services