831, Report:
#6595
Posted Date:
Sep 16 2001
Compaq ..Customer Service? Yeah, right!!!!
My husband and I purchased two Presario 1701c laptops. Theyve worked great ever since we got them. I called Compaq to buy some accessories (carrying cases, mobile adapters, zip drive, etc.) I made my purchase over the telephone and received an order number.
When I got off the ph...
Entity
Compaq
Categories: Computer Manufaturers
832, Report:
#4431
Posted Date:
Aug 09 2001
Circuit City refused return of defective brand new HP computer *UPDATE
SMALL CLAIMS COURT
MARC SCHARF vs. CIRCUIT CITY
FEBRUARY 28, 2001
BACKGROUND SUMMARY
8/5/00
Original computer purchase: Compaq brand. It died after 1 hour use. I got a replacement machine.
8/11/00
This second machine slowed noticeably. After more l...
Entity
circuit city stores inc (CEO W. Alan McCullough)
Categories: Computer Stores
833, Report:
#3676
Posted Date:
Oct 26 2000
Circuit City Rebate Ripoff
I went into Circuit City on Labor Day, 9/4/00 to purchase a computer. I asked the salesperson (D. D. Westin, according to my receipt) for the best value on a computer. I was directed to the HP6730 and told that if I bought the package of computer, monitor, and printer, that I would ...
Entity
Circuit City
Categories: Audio & Electronic Retail Stores
834, Report:
#1312
Posted Date:
Feb 21 2000
Rebate rip-off
I bought a Hewlett Packard computer package from Best Buy which included a $100 rebate. I jumped through all their hoops in filing for my rebate. I mailed it in on Dec. 4, 1999 and their rebate said all requests must be postmarked by 12/6/99 so my postmarked request was under the ...
Entity
Best Buy
Categories: Computer Manufaturers
835, Report:
#1164
Posted Date:
Jan 22 2000
compuserve rebate problem
My wife and I purchased a Hewlett Packard computer with the Compuserve $400 rebate deal. They told us it would be 6 weeks before we received our rebate. We waited for 9 weeks and then tried to call. They kept putting us on hold for about 5 minutes and then hanging up on us! Eventu...
Entity
Compuserve
Categories: Internet Services