81, Report:
#239609
Posted Date:
Mar 19 2007
Hughes Direcway Zero customer service Germantown Maryland
I have sent letters to the Attorney General and BBB regarding the overbilling and unauthorized charges on my credit card from this company, no help. I have spent countless hours on the phone, writing letters, sending emails and tweaking my system. If there was any other way to get i...
Entity
Hughes Direcway
Categories: Internet Service Providers
82, Report:
#235413
Posted Date:
Mar 09 2007
Hughes Net Direcway Contact FCC, FTC, BBB, State Attorney General ripoff Nationwide
Here is the text of an e-mail I sent to Hughes Net today:
I have run out of patience trying to resolve the unacceptable service (throughput speeds) with your company and tech support. They did in fact resolve my problem about 3 weeks ago but whatever change you made to the networ...
Entity
Hughes Net Direcway
Categories: Corrupt Companies
83, Report:
#231144
Posted Date:
Jan 18 2007
HughesNet ripoff Very disorganized pushy and untrustworthy installers cusomer service Cincinnati Ohio
We ordered HughesNet satelite internet service, after seeing their television commercial and being sick of dialup internet.
The lady on the phone said that the latest she could schedule us for an appointment was 3pm. I went with an earlier appointment because our jobs (wife an...
Entity
HughesNet
Categories: Satellite Dish Companies
84, Report:
#216068
Posted Date:
Jan 13 2007
HughesNet DirecWay Rip off, no service, no customer service, no contact Internet
HughesNet/DirecWay service was supposed to be high-speed satellite internet. There was $600.00 set up fee. Service was $60.00, billed monthly and automatically to our debit card/checking account.
The service failed. We spent more than 35 hours trying to contact them through th...
Entity
HughesNet DirecWay
Categories: Internet Service Providers
85, Report:
#173861
Posted Date:
Jan 13 2007
Direcway ripoff Nationwide Internet
I purchased Direcway on a payment plan, I had no problems with it except in severe rain or snow and then it was minor. A few days after making the last payment on the equipment it went out.
I called direcway numerous times spent hours on the phone, while on the phone they would ...
Entity
Direcway
Categories: Internet Service Providers
86, Report:
#202483
Posted Date:
Dec 18 2006
Time Warner - Road Runner Western Ohio - Verizon - Direcway - Starband Biggest ripoffs EVER!! West Milton, Troy, Ohio Internet
Approx 3 yrs ago we moved 3 miles from a sub-division to a small farm (2 acres), prior to moving I called Time Warner/Road Runner and asked if cable/internet service was available for that address. I was told yes!!!
After purchasing the property and calling to setup an install...
Entity
Time Warner - Road Runner Western Ohio - Verizon - Direcway - Starband
Categories: Internet Service Providers
87, Report:
#224653
Posted Date:
Dec 10 2006
HughesNet - Direcway false advertising of high-speed Always ON no high-speed consistency Germantown Maryland
i have wireless satellite service so i should always be on with a connection speed of 54.0 Mbps but the connection speed does not stay at 54.0 Mbps. the speed may be at 54.0 Mbps for a while but then it drops at various speeds. this drop off effects downloads.
i can download vide...
Entity
HughesNet - Directway
Categories: Satellite Companies
88, Report:
#221790
Posted Date:
Nov 22 2006
Hughesnethesnet.myway.com Hughesnet refused to provide continued service after I moved when I had asked them before how to go about it Ripoff Internet nationwide
I started service with them when they were known as direcway. Their supposed high speed internet was not the greatest, but the only option I had. I questioned them about moving when I first signed up and they said they would take care of it no fee. 2 1/2 years later I told them I ...
Entity
Hughesnet
Categories: Internet Service Providers
89, Report:
#193218
Posted Date:
Nov 22 2006
Direcway HughesNet ripoff, terrible customer service and fradulent advertising Ohio
In August of 2005 I made the decision to purchase DirecWay for our home business. Since no DSL was available I was left with DirecWay as the only option for high speed internet. Being a DirecTV customer I had seen the ads on a daily basis claiming superfast connections, always on, a...
Entity
Direcway - HughesNet
Categories: Internet
90, Report:
#221113
Posted Date:
Nov 17 2006
Hughes Network Systems,Direcway Trying to charge me early termination fee of $300.00 after 12 months. Payed $600.00 for equiptment & installation. No paperwork of a 15 month contract. Germantown Maryland
After moving to a rural area outside of Phoenix, the only way to get an internet connection was dial up or Satellite. Since Direcway, now Hughes.net claimed to be 10 times faster then dial up FOR ONLY $600.00 equiptment & installation and $60.00 per month I could get on line.
Af...
Entity
Hughes Network Systems.
Categories: Internet Service Providers