81, Report:
#1497588
Posted Date:
Jul 15 2020
Verizon FIOS Fraudulent charge
A couple of weeks ago I spent three hours on the phone with three different people in a futile effort to resolve slow internet speed. At the end they told me it was a router problem. I said great no let's get it fixed. They said they do not maintain the router they have been l...
Entity
Verizon
Categories: RIP-OFF
83, Report:
#1497009
Posted Date:
Jun 30 2020
Buy Your Own Modem Deceptive Practices in Return Policy for antiquated and broken equipment Orem Utah
I ordered a modem for my DSL home network. The product I purchased was: Actiontec GT784WN DSL Modem/Wireless Router - 300 Mbps (TDS, Windstream, CenturyLink, Other DSL providers approved) for the amount of $109.94. When I received the modem it was in a used beat up box with a photoc...
Entity
Buy Your Own Modem
Categories: Fraud, Internet Fraud, Internet sales, Online Ripoff, will not refund
84, Report:
#1496658
Posted Date:
Jun 23 2020
Verizon They tricked me about their no refund policy Freemont California
WARNING! DO NOT GO TO THIS VERIZON! THATS BECAUSE THEY WILL TRICK YOU! On June 13th I went to this Verizon needing a new phone because I cracked the screen I broke on my other phone I had just bought for $180 from another Verizon store a few days before. Sam helped me and wa...
Entity
Verizon
Categories: Cell Phones
85, Report:
#1496629
Posted Date:
Jun 22 2020
AT&T My phone won't call out and support is DISMAL Hartford MI
Some time today, my phone was unable to call out. My daughter is here visiting, she is also an ATT customer and SHE cannot call out either. I have an iphone, she has an android. I can do other things on my phone. Siri works, apps work, just cannot call out. Even though it ...
Entity
AT&T
Categories: Cell Phone Provider
87, Report:
#1496300
Posted Date:
Jun 13 2020
Verizon wireless lied about unlocking my phone
i bought a new Galaxy s20+at a local Wal mart. I signed up for a Verizon wireless plan.
i was told that as soon as i pay off the phone i could go with any carrier i choose. I paid the phone off
now it is mine. i asked about unlocking MY PHONE and Verizon told me it would automat...
Entity
Verizon wireless
Categories: Customer Service & Support
88, Report:
#1496232
Posted Date:
Jun 11 2020
Virgin Mobile Boost Mobile Work Around and Disenfranchaisement of Class Action Settlement for Pay Lo Customers Irvine CA
Virgin Mobile USA (via Sprint) was with Boost Mobile 1/2020 and transfered their Virgin Mobiles' Pay Lo pay as you go accounts to Boost Mobile services. There are a couple of issues with Boost Mobile: No offered service to replace old 3g phones, even of the same make, and their ag...
Entity
Virgin Mobile
Categories: mobile services, Mobile Device, Bait-and-Switch, Dishonest, Fraudulent money activity, Rip-Off
89, Report:
#1496032
Posted Date:
Jun 05 2020
AT&T promised Free phones if we switched our service from Verizon. Nothing was Free - we were swindled Dallas TX
Back in October 2019, I called AT&T regarding our Uverse account. We had used them for TV for several years and were generally pleased. At the time of my call, the service representative asked about our cell service. We had been twenty-year customers of Verizon and had always ...
Entity
AT&T
Categories: Fraud
90, Report:
#1495664
Posted Date:
May 27 2020
Verizon Wireless Consistent Overcharging, fraud, false advertising, scam New York NY
Complaint date: 05/25/20
3/16/20 payment made
4/24/20 payment made
4/30/20 phone shut off during pandemic and payment to turn on plus $20 fee.
05/25/20 harassing phone calls and texts.
5/25/20 notes: Tried to chat, system would not let me. Kept referring me to pay my bill no matter ...
Entity
Verizon
Categories: Cell phone, Cellular Provider Fraud