1, Report:
#1388299
Posted Date:
Jul 26 2017
Compupool Unsafe Defective Product - Fire Hazard - Doesn't Honor Warranty Apopka Florida
June 25, 2015 - Contacted Samantha Brawley (Customer Service Representative) regarding my salt cell catching on fire and needing a replacement. She indicated that I needed to send the item to Betsy Lawrence at Atlantic Sales Connection, Inc. via UPS which I did. Sh...
Entity
Compupool
Categories: Pools & Saunas
2, Report:
#1340110
Posted Date:
Nov 28 2016
Compupool T-Cell 15 Repalcement Refusal to Honor Warranty Nerang Queensland, Australia
Bought on the internet a Compupool Titanium T-Cell-15 Chlorine Generator for my pool from one of their partner internet sellers. Warranty states 3 years replacement. After 2 1/2 years Generator stops working. Notified the Compupool US warranty center in Apopka, Flo...
Entity
Compupool
Categories: Pools & Saunas
3, Report:
#1309681
Posted Date:
Jun 06 2016
Compupool USA Bad Warranty Service Apopka Florida
Compupool has failed to supply a warranty replacement salt cell for nearly a year. They have acknowledtged the replacement is covered under warranty but they have continued to give me the run around on sending the replacment. In looking into their status with the BBB there are h...
Entity
Compupool
Categories: Pools & Saunas