1, Report:
#776219
Posted Date:
Sep 13 2011
ecost.com fraud scam very unprofessional crooked Internet
ecost.com are scam artists. They have a terrible return policy but it states that. Well, I ordered headphones for a Christmas gift. They came but did not work. So, I called because I knew they had a poor return policy. Customer service was rude! T...
Entity
Categories: Audio & Electronic Retail Stores
2, Report:
#751945
Posted Date:
Jul 12 2011
eCost.com Sold me a box of 20 defective computer mice Torrance, California
I purchased 20 wireless mice to give to customers as a promotion for my
company. When I gave one to a customer for the first time it did not work.
I tested other mice and learned that none of those worked either.
I called the company on 6/3/11 and was told they would revie...
Entity
Categories: On-Line Business
5, Report:
#540184
Posted Date:
Dec 16 2009
eCOST.com Wrong merchandise, lied repeatedly about refund status for month, tried to bully me from filing dispute w/ PayPal Internet
Exactly 7 minutes after I placed an order for a WD 2TB external drive on November 13, I noticed that the model number did not match the photo shown at eCost's site and cancelled the order. It was after-hours, so I followed up with a phone cancellation first thing the next morning. T...
Entity
Categories: Electronic Manufacturers
6, Report:
#540104
Posted Date:
Dec 16 2009
eCOST.com ecost sent us a broken camera Memphis , Tennessee
my name is moni scott today is Tuesday 12/15/09 two weeks ago we contacted ecost .com to buy a c913 Kodak camera for my daughter for Christmas
the camera arrived in three days from FedEx. we opened it with in 5 minutes of receiving it to fine it non working. we contacted eco...
Entity
Categories: Cameras & Video
7, Report:
#529938
Posted Date:
Nov 28 2009
eCOST.com Beware Unwholesome Practices and Poor Customer Service Everywhere, Internet
I am an avid Internet shopper, but my purchase has been a nightmare from the first few minutes as the shipping information was unclear, and the total incorrect once submitted, and inflated by $20. I called within 5 minutes to correct this. I was told an even higher amount if I chang...
Entity
Categories: Miscellaneous Electronics
8, Report:
#527230
Posted Date:
Nov 22 2009
eCOST.com Will not allow return or refund for defective product. Internet
I bought a wireless security camera from them for home use. It arrived and was DOA. I called their customer support number and got an outsourced idiot in India. She would not issue me a refund nor a rma to return it for a new item. They said I needed to return it to the manufacture....
Entity
Categories: Cameras & Video
9, Report:
#489000
Posted Date:
Sep 02 2009
ECOST.com eCost.com eCost.com's Customer Service is a sham. They ignore the customer. Internet
I recently purchased a Kodak digital camera from eCost.com. I had purchased this camera for my great-nephew and his wife in North Carolina so they could take pictures of their new baby and share the pictures with the rest of our family in California. When the camera arri...
Entity
Categories: Cameras & Video
10, Report:
#477474
Posted Date:
Aug 07 2009
ECost.com Dishonor their customer pledge regarding return of WRONG item Internet
2 of 3 items ordered from ecost.com for a Broan 30 range hood shipped correctly from one of their warehouses. The third item should have been the 30 stainless steel backsplash with fold down shelves. Instead of receiving this item as ordered and paid for, I received a 36 custom hood...
Entity
Categories: Appliances