1, Report:
#1431110
Posted Date:
Feb 25 2018
Exploretrip.com Poor customer service/No refund or remedy Foster City California
I learned on the morning of 31 Jan 2018 that my flight reservation returning to IAD from LHR had been cancelled when I went to the LHR airport 2 hrs before departure. This left me in a slight panic since I purchased the ticket from ExploreTrip.com in summer 2017. I ran from terminal...
Entity
Categories: Travel Agents
2, Report:
#1401713
Posted Date:
Sep 22 2017
Explore Trip Unauthorized charges and awful customer service Foster City, CA California Internet
I recently purchased a flight from Toronto to Santa Marta, Colombia with Explore Trip. (exploretrip.com) When I looked at my credit card statement after booking the flight, I noticed an unauthorized $72.25 charge to my account that is listed as AGENT FEE TRAVEL SERVCS. This is a pro...
Entity
Categories: Air Travel
3, Report:
#1328318
Posted Date:
Sep 15 2016
Exploretrip.com unknown Ticket issued after flight somehow my fault and no refund Internet
I bought my airline tickeys 4-5 weeks before my flight date. 3 Roundtrip tickets. Upon arriving at the airport to check in, I found that my 2 year old no longer had a ticket. I paid for it, but a number was never issued and he didn't have a seat. The lady at the counter called...
Entity
Categories: Air Travel
4, Report:
#1130900
Posted Date:
Mar 15 2014
Exploretrip.com Deceiving, fraudulent, false business California
Last year I purchased 2 tickets to Brazil for September, however my father past away in July so I asked to have my ticket changed to July. The customer service not only took forever to answer the call, but they charged me additional $850 dollars to change my ticket. Since my h...
Entity
Categories: Travel Services
5, Report:
#1060959
Posted Date:
Jun 21 2013
exploretrip.com ExploreTrip.com CUSTOMER SERVICE IS NONEXISTANT Internet
I booked air travel with them, and subsequently had a change of plans at the destination. I tried to contact them by phone two times, and left messages; NO RESPONSE. I emailed them two times; NO RESPONSE. I used their Submit A Question function; NO RESPONSE. I had to figur...
Entity
Categories: Air Travel