1, Report:
#1534419
Posted Date:
Oct 01 2024
VERIZON INCORP They find ways overcharge with excuses HAMPTON VA
I'm a senior, with a special daughter. I have had Verizon Fios since 2017, by force, they kept coming to my door. Then Cox internet raised their prices, I had no choice but to get involved again with Verizon. In the beginning it wasn't so bad, we did enjoy the fios at $35 a month...
Entity
Verizon
Categories: Home internet overcharging with wrong ad info.
2, Report:
#1512654
Posted Date:
Oct 10 2021
Bright House / Spectrum Underhanded Customer Treatment Pinellas County
After almost two decades of being with TimeW@rner/Br!te House/Spektrum it was weather and customer service that moved us to drop them for FIOS.While with T.W. one could redo packages: add/drop, renegotiate items, ala-carte as it were with a phone call.Weather phenomenon around 2017 ...
Entity
Bright House / Spectrum
Categories: Service Provider, Internet, phone, and TV services
4, Report:
#1497588
Posted Date:
Jul 15 2020
Verizon FIOS Fraudulent charge
A couple of weeks ago I spent three hours on the phone with three different people in a futile effort to resolve slow internet speed. At the end they told me it was a router problem. I said great no let's get it fixed. They said they do not maintain the router they have been l...
Entity
Verizon
Categories: RIP-OFF
7, Report:
#1478637
Posted Date:
May 12 2019
VERIZON WIRELESS FRONTIER COMMUNICATIONS [FIOS] Unable to provide log in to account info and admin password to change / check settings in 4G LTE device.
Here is a copy of the complaint I left on their website:
I have spent no less than 3 hours over the past 3 days ATTEMPTING to log into both my account and my Ellipsis Jetpack with the 'help' of several Non-English speaking agents. All of these agents were either too dense or just di...
Entity
VERIZON WIRELESS
Categories: Internet Services
8, Report:
#1474723
Posted Date:
Mar 05 2019
Verizon FIOS Verizon FIOS promotion not honored, senior deliberately cheated Massachusetts
I'm writing on behalf of someone else, an older person whose situation I am all too familiar with. He signed up for FIOS service and was offered a $200 Samsung promotion in the form of a Samsung purchase credit. The offer was to be redeemed by clicking on a coupon on the FIOS site t...
Entity
Verizon FIOS
Categories: Internet Service Providers
9, Report:
#1470308
Posted Date:
Dec 27 2018
Samsung Computer offer Fraud
I received a offer for $200 toward a samsung product for being a verizon fios customer. I placed an order on samsung for a chromebook. The chromebook was sent via FedEx and was never delivered while the tracking on FedEx displays it was delivered at midnight. I spoke to FedEx and op...
Entity
Samsung
Categories: Computer Dealers
10, Report:
#1447350
Posted Date:
Jun 14 2018
Cablevision Optimum Cablevision's every 2 yr annual you missed a month charge. New York
This is becoming not only a raquet but a consistant issue that happens every 2 yrs? And at the same time of year by Cablevision here in New York? I pay my bills monthly. Granted I may be a few days late but never beyond the cut off date. After already paying the $212.00 monthly ...
Entity
Cablevision
Categories: UTILITY, Internet, phone, and TV services, Fraud, Cable TV
