1, Report:
#1171267
Posted Date:
Aug 21 2014
webroot.com prebilling unauthorized renewal Internet
After filling out Webroot's form to NOT be automatically billed, They billed me anyway. I had the hassle of filing a Despute and then trying to fill out webroots request for an on-line refund. Finally had to call them. Wasted at least an hour on them. Their products is good ...
Entity
webroot.com
Categories: Computer Software
2, Report:
#826301
Posted Date:
Jan 22 2012
webroot.com unathorized debit to credit card ad no response to telephone call I waited fr 20 min and no reponse broomfield, Colorado
I tried unsuccessfully to stop the renewel of Webroot services only to discover that they charged my credit card. I've tried to unsuccessfully to e-mail them and all I get is to call them and speak to their service department at ex.#1 only to be on the line for 20min. with no respon...
Entity
webroot.com
Categories: Consumer Services