• Report:  #1531212

Complaint Review: Combined Insurance - Chicago Illinois

Reported By:
Law - Pikeville, Tennessee, United States

Combined Insurance
Not known Chicago, Not known Illinois, United States
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Several years ago, we purchased a life insurance policy from one of their salesmen, who came to our house.  We were told the policy would be sent to us in the mail.  Since that time, this company has automatically taken money from our account every month.  We never received a policy and when I call to ask about it, I'm told it will take 6 to 8 weeks to get it in the mail.  I have a policy number, but no policy and I believe this is all bogus. 

I've stepped up my campaign lately of getting a policy, but now it's almost impossible to get an agent on the phone.  When I DO get someone on the phone, I'm told to use their self-care website.  It doesn't work most of the time, but when it does it's only concerned about me making a payment to the company.

I think I'm just about done making any more payments to them at all.  I receive no service from their "customer service" team.

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