- Report: #1477469
Complaint Review: Dex-yp -
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Author Confirmed
Why?
Dex-yp
United States
Web:
https://www.dexyp.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dex-yp Dexyp thryv Poor quality & non-existent customer support.
I have been advertising in the 'yellow pages' for decades but this will be my last year. Every year the quality of the product deteriorates. This year there are red streaks thru my black & white ad that appear to be a print error but no one at dex-yp will even talk to me.
I have called customer support, responded to a 'how did we do' email, & sent them an email describing the issue. As of this review I have been completely ignored. I would be willing to bet that I will hear from them at renewal time though.
I would recommend staying far away from this company. Once they have your yearly contract they disappear.
1 Updates & Rebuttals
Ed
Dallas,United States
company response
#2UPDATE Employee
Wed, May 01, 2019
Hi,
We're very sorry to know of the issues outlined in your review and certainly would like to help. Please reply here or email us at [email protected] providing your business name and telephone number for prompt follow up.
Thank you,
Ed
