• Report:  #1532619

Complaint Review: EliteXtreme and DigiStore24 - Pinellas Park Florida

Reported By:
Pistoff Tex - United States

EliteXtreme and DigiStore24
7780 49th St. North Box 515 Pinellas Park, 33718 Florida, United States
https://elitextremeofficial.com and https://digistore24.com
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EliteXtreme Guarantee is a OUTRIGHT LIE~!!!  DO NOT ORDER / EliteXteme is only expensive Piss. Enormous amount of COMPLAINTS - DOES NOT HONOR RETURN GUARANTEE.

Purchase 3 bottles / 90 day supply.  Promo to order 90 day supply at reduced cost $177.00.  DigiStore24 on my credit card statement processes shipping and returns.  

The EliteXtreme LIE Guarantee is not honored as stated on their website:  Returned within 60 days refuse to refund.

Website Guarantee:  Elitextreme comes with a 100% money back guarantee - 60 full days from your original purchase. If you're not totally and completely satisfied with our product or your results within the first 60 days simply let us know by calling our toll-free number or dropping us an email and we'll gladly give you a full refund within 48 hours of the product being returned. That's right - simply return the product, even your empty bottles, anytime within 60 days of your purchase and you'll receive a full, no-questions-asked refund (minus shipping and handling fees).

Ordered 3 bottles 3/4/24 - received 3/9/24 / Returned USPS with tracking number 4/28/24 / DigiStore24 Customer Service said received 5/2/24 at the warehouse.  Demanded my email / phone / address / order number / invoice id - Fine gave it all and demanded to know why my refund wasn't sent.  Non-American accent female gave me RMA number and would only refund one unopen bottle, not the empty or the partial bottle.  Returned anyway and thought I could reach an legitimate American, no supervisor available, ever after 4 calls.  

Guarantee stated 100% no questions, stated as above.  BS, First call before returning product, she said only partial for one unopen bottle.  Gave me RMA #.  Sent the bottles back with track number.  Delivered 3 weeks before 60 days up.  Called back 4/17/24 - where is my refund, stated on invoice 5 to 7 days for credit card refund.  

Called rep today 5/17/24 - Cocky male out of country accent took same info down fully identifying me.  I did not have the RMA number in front of me.  He said will only fully refund when you call back with RMA and he hung up after I gave my opinion of their business practices and his attitude toward Americans. 

Called back again, female cocky rep as above.  Gave RMA number / Name / Address / Email / Phone / Order / Invoice / etc.  Now it's been 15 days since EliteXtreme & DigiStore24 received the return with RMA.  I have photos, copies of receipts, website guarantee, etc.  She said I will be back in a while, returned to call 4 minutes later. No return of money, it's past 60 days we will not refund your 177.00.  Let her know my thoughts of EliteXtreme and DigiStore24 fraudulent business practices.  She hung up.   

I filed with authorities, here, Trustpilot, FTC, complaintsboard.com / roidsmarket.com / forksforum.com / and every board possible. Done with being ripped off by these scumbags.  Their website claims 6439 FIVE Star Reviews out of only 6439 Reviews, nothing less than 5 star reviews on their website.  BS, not possible..

Do Not Order EliteXtreme or work with DigiStore24 rude and unintelligible Reps.  EliteXtreme is only expensive urine.  They need to be shutdown.  This is the second time I've had to return a product to DigiStore24, I had no idea until I received the invoice with their name at the top.  

RATING:  Cannot give fraud a rating

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