- Report: #1478006
Complaint Review: FLAContractors- Frankie Lorenzo Anderson - Petersburg Florida, Georgia (Bacon County), SC, NC
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Author Not Confirmed
Why?
FLAContractors- Frankie Lorenzo Anderson
5553 56th Way Street Petersburg, 33712 Florida, Georgia (Bacon County), SC, NC, United States
Phone:
404-923-0562 727-301-
Web:
Hvacflac.com [email protected] [email protected] m.me/Flacontractors
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
FLAContractors- Frankie Lorenzo Anderson Frankie Anderson Frankie Lorenzo Anderson F.L.A. A/C Warehouse FLA CONTRACTORS (PINELLAS COUNTY) LLC (DBA Name) Frankie Lorenzo Anderson Jr FLA Contractors LLC Put in a HVAC system Petersburg Florida, Georgia (Bacon County), SC, NC
Frankie Lorenzo Anderson Jr. came to our home in Weaverville, NC on 3-31-19 around 10 pm EST and installed a used HVAC system for us. He wanted to be paid by cash and said since it was so late when he got done (approximently 12am), that he would e-mail our receipt for $2300 and our 90 day warranty, which he assured us that we would have the next morning.
He also assured us that this system would last us several years. The following day it started freezing up and not working properly. The A/C doesn't work. We have sent him a multitude of texts (including pics of how bad it freezes up, both inside and out), have left several messages on the two phone numbers we have with responses only twice.
Both times he answered, he promised to be out within a few days. We have not been able to contact him since even though we are still continually calling and texting him. The number he has listed on the site is the "wrong number" according to the woman who answers and says she has had the number for 2 years. My son has MS and can NOT tolerate the heat. Also, on Easter Sunday, I had a stroke and can't tolerate the heat. We are at out wits end and don't know what to do from here. We have been very patient but are now at a point that something has to be done.
Unfortunately, we have recently read how he has done this to others as well. If anyone reading this has had the same issue with him, we would love to hear from you. Please don't hesitate to call, email or text us.
The question is, where do we go from here? Any response would be greatly appreciated. We don't want this to happen to anyone else. We need it fixed ASAP and want our money back.
By no means is this derogatory, I am only stating the facts. I have evidence of all the attempts to communicate with him.
