- Report: #1495144
Complaint Review: Hardware Plus Tools a division of Hardware and Tools - Winchester Virginia
Reported By:
Vincent -
Chester Springs, Pennsylvania, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Hardware Plus Tools a division of Hardware and Tools
490 Mcghee Road Winchester, 22603 Virginia, United States
Phone:
866-466-2005
Web:
http://hardwareplustools.com
Categories:
Business Rating:
(0)
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Hardware Plus Tools a division of Hardware and Tools Hardware Plus Tools refuses to reimburse my expenses. Winchester Virginia
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I received merchandise that I did not order from Hardware Plus Tools on April 29, 2020. I promptly contacted them upon receipt of the item and they stated that it must have been sent to me by mistake. They instructed me to obtain a return label from Amazon and send it back.
I shipped it back on May 1, 2020 at an expense of $8.25. I sent Hardware Plus Tools the receipt for the shipping costs and they wrote back to me that I need to contact the “Customer” on the customer label (Melina Thompson) who “gifted” me this merchandise. The fact is that I do not know this person and they are refusing to refund my postage expenses.
