- Report: #1479133
Complaint Review: Holiday autos car rental -
-
Author Confirmed
Why?
Holiday autos car rental
United Kingdom
Phone:
+44 20 3740 9859
Web:
https://www.holidaycars.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Holiday autos car rental Holiday cars They charged for a car rental that never was rented
I booked a car in Mexico International Airport via Holiday Autos web page, the car rental company selected was Budget at its office in Mexico Airport. Holiday Autos charged me around u$s 180. When I arrived to Budget Office at Mexico Airport, the guy at the counter tried to sell me a liability extension insurance (the car already had a liability insurance) to the cost of u$s 475 for the whole rental period. I refused it.
He told me he can not be rented without that extension, so I declined the rental. Then, I filled a complain to Holiday about it, send some documentation they asked, and until today I did not receive any answer to my complain neither the money back.
