- Report: #1533168
Complaint Review: Justanswer.com - Covina CA
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Justanswer.com
440 N Barranca Avenue 7508 Covina, 91722 CA, United States
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justanswer.com
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Justanswer.com JustAnswer Signed me up for a monthly membership without my express consent Internet
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My microwave display board was glitching. I was led to Justanswer.com through some online searching of my problem. I was hooked up with an online "technician" for $5 (nothing was said about also signing up for a monthly membership at $40/month that never expires) named "James." On James' advice I purchased a part online for about $70 or so. This part did not fix my problem. Justanswer.com charged me $40/month X 2 months before I caught what was going on, plus the initial $5. So, with the $70 part which was incorrect plus the $85 I've been charged by Justanswer.com, I am now out $155 and my microwave still has not been fixed correctly.
I did manage to get into my account to cancel my membership and I received a confirmtation of that but no refund.
