- Report: #1500529
Complaint Review: LIGHTYEAR MUSIC - Parma OH
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Author Confirmed
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LIGHTYEAR MUSIC
5361 Pearl Rd Parma, 44129-1549 OH, United States
Phone:
800-557-7464
Web:
WWW.LIGHTYEARMUSIC.COM
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LIGHTYEAR MUSIC CHUCK POLIDORI BAIT & SWITCH Parma OH
On October 3rd, 2020, I had logged onto the website of lightyearmusic.com and watched a video on their site by Chuck Polidori promoting the HOME KARAOKE MACHINE MKP2000 RSQ PLAYER ROXBOX MICROPHONES PROFESSIONAL SOUND QUALITY bundle for $399.00. The video promises the unit plus 2 wireless microphones (it also states a 450 song library & songbook for the first 50 callers). I didn't care about the music but I did want the unit and the microphones. The website only offered the unit & the songs. I called the toll-free number and I mentioned the video and I was rudely told "THE VIDEOS ARE NOT VALID!" I could only get the base unit for that price.
To add insult to injury I tried to contact them via the contact portal on their site and received an error code when I tried to submit. I had looked at other Karaoke Machines on their sight and they too had a video promising all kinds of perks when you call and mentioned them. I feel this is bait & switch and if you post a video you must live up to what you claim.
