- Report: #1533007
Complaint Review: Maya Bannit - Los Angeles California
Reported By:
Ashton -
LOS ANGELES, california, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Maya Bannit
1818 Greenfield Ave Los Angeles, 90025 California, United States
Phone:
5033812643
Web:
https://www.youtube.com/channel/UCRfJPYcTNq25atud_kbc2zA
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Maya Bannit This is our statement to inform our Yelp followers about Maya’s visit to Salon. We have attached a YouTube video clip demonstrating the quality of service she received and her satisfaction upon leaving. Los Angeles, California
Report Attachments
Maya prepaid $60 for her hair appointment via our online booking system, which clearly states that a deposit is required. Our website provides options for a haircut, wash, and blowout at $130; Maya selected the $60 option. Upon her arrival, she requested a hair wash and subsequently asked for a blowout after her haircut. It is common knowledge that these additional services incur extra charges. When informed by the stylist that the total would be $150, Maya expressed dissatisfaction with the pricing. Both the stylist and another staff member took the time to explain the breakdown of her $60 deposit and the total cost. Despite her initial concerns, Maya left our salon visibly pleased and even tipped the stylist $25.
Unfortunately, she later posted a misleading one-star review. We promptly addressed her review with a video clip showcasing her hairstyle. Maya has since lodged complaints with Yelp and YouTube, failing to acknowledge her misrepresentation of our services and her behavior during the visit.
