- Report: #1492547
Complaint Review: mcAfee - Popondetta Northern
Reported By:
Arthur -
Popondetta, Northern, Papua New Guinea
Submitted:
Updated:
-
Author Confirmed
Why?
mcAfee
Killerton Road Sect 31 lot 1 Popondetta, 241 Northern, Papua New Guinea
Phone:
6756297334
Web:
https://www.mcafee.com/en-us/for-home.html
Categories:
Business Rating:
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mcAfee Purchased Product Online but unable to Download Product after numerous attempts Popondetta Northern
Report Attachments
I purhased the antivirus called mcAfee Total Protection for USD$39.99 for 5 devices on mcAfees website. On its its landing page you will find the mcAfee Total Protection cost USD$44.99 for 1 year subscription. Howver if you hit the "Learn more" button you will be directed to a page where 3 discounted prices of the same product are sold for 1 year subscription, they cost;
1. USD$49.99 for 10 devices
2. USD$39.99 for 5 devices
3. USD$34.99 for 1 device
I purchase the product online that cost USD$39.99 using my debit card thinking it was a good bargin. However after trying numerous times the product will not download on my PC. I tried the technical support but I was asked to download an app so that a technicain would access my computer to help me install the product which I refused. The pre install Tool will not work and customer servie request number they provide is usless. I have tried to get a refund but they do not have a chat window or email address to help with the refund only a phone number to call if you want a refund. The call will be very expensive for me because I live outside of the US
The cheap price is a clear indcation that this is a scam to cheat genuine clients. Both the landing page product price is USD$44.99 for mcAfee Total protection and the discounted price for 10 devices are the same for 1 year subscription. You will notice that there is a little difference of $10 and $5 in price between the 3 products. I believe scammers have somehow attached malware onto the "Learn more" button and are taking money from unsuspecting customers or this is one way mcAfee is scheming people of their money. Check this URL to confrim my findings https://www.mcafee.com/en-us/for-home.html
