- Report: #1481163
Complaint Review: Mercari -
-
Author Not Confirmed
Why?
Mercari
United States
Web:
Www.mercari.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Mercari Mercari.com They knowingly allow the sale of defective goods that are being advertised and passed off as authentic. Then they refuse to approve the return.
Report Attachments
Absolutely stay away from these crooks. I purchased a Anastasia Beverly Hills Brow wiz on Mercari from a seller named “Josephine “ . The pencil itself she sold me was bent and furthermore there was a portion missing inside because I had to rotate it three times before the pencil would surface. I presented pictures to Mercari clearly showing the defect and they denied my return.
Mercari said it did not meet with their return policy. The seller of course refused to accept the return too. So I am stuck with a lemon eyebrow pencil that I paid a lot of money for. In addition, I couldn’t leave a bad review for the seller because Mercari closes the sale and cuts you off from posting a bad review.
That means they are complicit with the seller who is selling defective goods and passing them off as authentic and new! Poshmark and eBay, even Tradesy is better than this online merchant.
