- Report: #1482754
Complaint Review: Namecheap - Phoenix AZ
Reported By:
St. Joe Street -
Michigan, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Namecheap
4600 East Washington Street Phoenix, 85034 AZ, United States
Web:
https://www.namecheap.com
Categories:
Business Rating:
(0)
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Namecheap Added a $10 PremiumDNS product to my cart without my consent Phoenix AZ
I was renewing a domain quickly and they added PremiumDNS (which I didn't want) in the cart and I did not catch it in time so it got in the order (an almost $10 charge). I dug a little deeper and found out PremiumDNS is non refundable.
I have been a customer of Namecheap since 2009 and have about 25 domains with them. In the beginning they didn't do these cart tricks (like other registrars do) but now have sunk to those other registrars' level. It's a shame because they were a registrar I trusted for nearly a decade.
