- Report: #1478626
Complaint Review: PaychekPlus -
Reported By:
Alexander -
Denver, Colorado, United States
Submitted:
Updated:
-
Author Confirmed
Why?
PaychekPlus
United States
Web:
paychekplus.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
PaychekPlus Elite PaychekPlus This card is a nightmare.
This card has been a nightmare. I received it from my job and have gotten three paychecks on it and it gets devoured by hidden fees and fake transactions. Also, if i make one transaction, it shows up as three or four on their system when I call customer service, but not on my transaction history when I look online, and if their system shows that you have made "10" transactions, then the card is blocked for 6 hours from being used at all.
I put 10 in "" because there have been times i tried to use the card to buy something one time, it declines, I try a second time, it declines, and then I call customer service and they tell me I have 10 transactions and can't use it for 6 hours, even tho I only tried to use it twice. Something doesn't add up.
The customer service will do nothing but read the exact same script over and over, every time I call, and they always put restrictions and holds on it after, making me wait up to another 6 hours to access my money.
This has caused me to not be able to pay for things when I know I have money in my account, like rides to work, or dinner when I'm out eating with my family, or rent. It is a constant problem and the worst experience I have ever had with a debit card/bank. This is not right. My coworkers who have the card are also experiencing the same issues.
