- Report: #1501095
Complaint Review: Samsung Galaxy - Webster FL
Reported By:
Jenifer -
Virginia Beach, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Samsung Galaxy
12230 S.W. 43rd Terrace Webster, 33597 FL, United States
Phone:
17574086959
Web:
Suls
Categories:
Business Rating:
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Samsung Galaxy Crummy new phone Webster FL
Our cell phones have become another appendage for most of us and I've been buying Samsung's for years. 2 years ago I made the jump to a moto Z3 but soon discovered that camera was crap because the colors were terribly off. A red rose would turn out as an ugly orange rose, etc.
So I made the jump to a new Note 9 which I bought on eBay as new for half the price as the one sold through the Verizon stores and I could and did purchase the Asurian insurance.
But I was soon to discover that it had a problem with the charging port informing me there was moisture. At 1st I tried several ways to ensure the port was dry. I use my room air fan, hair dryer and even an overnight on low in my Dehydrator.
Sometimes I was able to get past the notice and it would charge normally but other times I couldn't and I had to wait to the phone uncharged itself totally and tried to start from there.
So exhausting all options I ran it up to the Verizon store and he put his charging cord in and it worked. So I bought a new cord thinking that that was the issue.
Nope... it refused to charge and even locked into a blue downloading screen. So after more research on you tube I was able to unlock the screen but is still told me I had a moisture issue. Which I do not. Then it told me to remove 3rd party apps which might be causing it but I don't even know where to begin with that.
So at this point I believe if you live in a humid environment like Florida or the Gulf Coast that humidity in the air might be enough to cause an issue with this your port.. but if you live in Arizona I guess you're ok.
So out of frustration I checked to see if the Note 9 had a wireless charging feature and it does. So I charged my phone using an old pad that I had and it seems to be charging but for how long I do not know.
I am hesitant to turn in the phone for insurance because they may not encounter the same problem I am here. And they may charge me for a new phone.
So I'm posting this to let people know there is a defect with both note 9 and note 10 and also with the newest Samsung 20 for which there is a flaw which is turned up according to recent postings in that the glass in the camera can break just by putting the phone in your pocket and has as of this date Samsung is not acknowledging it's a manufacturing flaw and the cost repair to fix it is about $400 out of your pocket. So buyer beware!
It's sad to know that after all these years Samsung has become little more than junk I am currently using my Z3 until I can rely on my wireless charging pad, slow as it might be.
As much as cell phones are over priced. 3 times as much as a laptop these days. They should be much more reliable.
One last word to buyers. Do not jump on the next gen cell phone, no matter what brand, until its been out for at least 6 months or you may find out too late you bought a lemon instead.
