- Report: #1507813
Complaint Review: Sound Decision - Oswego IL
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Sound Decision
10 Kirkland Cir F Oswego, 60543 IL, United States
Phone:
(630) 966-9696
Web:
http://sounddecisionunlimited.com/
Categories:
Business Rating:
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Sound Decision Caused $900 Worth of Damage to Car Oswego IL
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If you have a luxury vehicle, do not take your car here. They caused an additional $900 in damage to my car and refused to pay for it. And they didn't tell me that until ignoring my 3 phone calls over a month's time. They drilled a hole in the interior window material which destroyed the way the window worked. They claimed it had to be done that way, but after taking it to BMW, they were able to do it without the drilling, and after replacing the whole interior piece. The system also sounds terrible.
They didn't know how to MAP it, and even the amp company said to stay away from Sound Decision, because it was obvious they didn't know what they were talking about. They blamed it on the stock radio. Who changes the navigation/radio in a new BMW? PLEASE, PLEASE...do not take your car here. Go to a more professional company in the area.
1 Updates & Rebuttals
Robert
Irvine,California,
United States
Good Question
#2Consumer Comment
Mon, May 10, 2021
Who changes the navigation/radio in a new BMW?
Perhaps the same person who changes out the Stock sound system on a new BMW...
