- Report: #1505764
Complaint Review: Tallmenshoes - S. EL MONTE CA
-
Author Confirmed
Why?
Tallmenshoes
9900 HAYWARD WAY S. EL MONTE, 91733 CA, United States
Phone:
(888)280-6881
Web:
www.tallmenshoes.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tallmenshoes STEALING MY $10 BY APPLYING AN INSIDIOUS POLICY. S. EL MONTE CA
Report Attachments
I ordered 3 pairs of shoes at www.tallmenshoes.com (1 pair model T51312 and 2 pairs model S9118). They sent me 3 pairs of shoes but the momenth I opened them, I found out a serious problem was they were different size in length, even though they're same US size 9 (Model S9118 is longer about 1inch or 1.5 inches than model T51312. REAL pictures are enclosed). I emailed Tallmenshoe to complain, then they replied in bull s**t explaination. Here is the fact:
1. I ordered all shoes for the same US Size 9.
2. They're same color.
3. They're from the same seller.
4. They were made from the same materials.
5. They're same brand (Calto).
BUT they're different size in length (too much different, way longer than other).
I returned them after I get RMA number but Tallmenshoes refund me still short $10 (they cut off/rip off $10) due to their INSIDIOUS policy. According to their policy, all returning shoes in good and original condition (after they checked them very carefully), they will DEDUCT $10 (label fee) if buyers just return shoes for refund (it means customer changes mind as a returning reason). 
My situation was NOT about "change my mind" to return them. They were too LOOSE with my feet put into them, so I could NOT wear/use them. It's NOT my fault but they still RIP ME OFF $10. There was a lot of communications about emailing between they and I but they still STOLE my $10 by not refunding it. If u have been reading until this sentence, then please undestand that $10 is NOT a large amount of money but for 10 buyers, 100 or 1000 buyers and so on, then they can STEAL a lot of money with the game of INSIDIOUS returning policy.
